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Customer Service Representative في Expedia

• مصر - القاهرة
• أبريل 2013 إلى ديسمبر 2013

From April 2013 till December 2013
From October 2012 till March 2013
Expedia Canada
Department: Call Center | Description: Customer Service Representative
* Airline Booking and Hotels reservation
Call Center Agent Job Duties
• Obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Establishes policies by entering client information; confirming pricing.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes sales and organization mission by completing related results as needed.
Skills & Qualification
Verbal Communication, Phone Skills, Data Entry Skills, Attention to detail.


Global Barcode Solution Company
Department: Barcode | Description: System Barcode Consultant & Team Leader

Responsible for solutions like: (Warehousing, route accounting. traceability, production control, quality control, time and attends, access control, industrial solution using weighing system and auto labelling system)