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Andrei Shybanov, Customer Engagement Coordinator

Andrei Shybanov

Customer Engagement Coordinator

flydubai

Location
United Arab Emirates - Dubai
Education
Diploma, Aviation Security
Experience
7 years, 11 Months

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Work Experience

Total years of experience :7 years, 11 Months

Customer Engagement Coordinator at flydubai
  • United Arab Emirates - Dubai
  • August 2013 to April 2019

Handling customers' complaints via email, calls, and SMS.

Incoming Exchange Supporter at AIESEC
  • Ukraine
  • January 2009 to February 2011

2009, February -2011, May
Outgoing/incoming exchange supporter. Sales, organizing business conferences.

Education

Diploma, Aviation Security
  • at Emirates University
  • August 2015
Bachelor's degree, Civil Engineering
  • at Donbas National Academy of Civil Engineering and Architecture
  • March 2015
Diploma, Indonesian Studies
  • at National University of Jakarta
  • January 2011

2010 - 2011, The " Darmasiswa" (Indonesian studies) scholarship program winner. Indonesian language and culture learning in Indonesia. National University of Jakarta, UNJ (Indonesia)

Specialties & Skills

Short Sales
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Sales Order Processing
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International Exchange
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AUTOCAD
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EXCEL
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MICROSOFT OFFICE
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SALES
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TEACHING
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Radixx
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Languages

Arabic
Beginner
English
Expert
Indonesian
Intermediate
Russian
Expert
Ukrainian
Expert

Memberships

AIESEC
  • Incoming exhange team member
  • February 2008