Senior Voice Engineer
Tera Systems
مجموع سنوات الخبرة :22 years, 1 أشهر
Design and implementation of IT projects
Implementation of CUCM cluster in virtualized environment and integration with Unity Connection, UCCX and presence
Designing and implementation of five star hotel network
Post sale deployments of UC products
Preparation of CCIE Voice lab exam for company’s partnership requirement
Installation and implementation of Avaya Unified Communications according to hotel requirements
Configuration of Avaya IP Office with standard telephony requirements
Planning and design of data center up-gradation according to business requirement
Deployment of IP Telephony based on Cisco Unified Communication Manager 8.0 in publisher/subscriber environment
Configuration and maintenance of Juniper Netscreen firewall according to the Internet and infrastructure requirements
Planning, design and overseeing implementation of new Projects to meet timelines
Research for betterment of / integration of new items with existing Voice and Data Network
Setup of MRTG on Linux platform for bandwidth monitoring of infrastructure links
Implementation of P2P IPSec VPNs with branch offices and customers
Configuration and establishment of IP Telephony based on Cisco Unified Communication Manager 6.0 in publisher/subscriber environment
Configuration of CUCM servers, Routers and Switches according to the requirements of IP Telephony
Configuration of extension mobility, TEHO, Conference bridges, MOH, LDAP integration with Microsoft AD, Pilot point, attendant console
Successful testing and implementation of CUCM features and service; Call back, Meet me, DND, Call Park, Directed call park, Call pickup group
Configuration of Cisco Adaptive Security Appliances (ASA firewall) for LAN, WAN and Internet connectivity
Configuration and establishment of UCCX for organization’s Call Center
Configuration and implementation of SRST and IP failover of call center calls over PSTN
Setup of NMS for monitoring of MIS network devices
Setup of MRTG and SYSLOG on Linux platform for monitoring of MIS links
Design and development of ISP network according to latest technologies and customer requirement.
Monitoring and troubleshooting of ISP’s north zone network spanned in major cities and 10 remote POPs.
Performing daily technical tasks like configuration/troubleshooting of routers, switches, dslams etc, along with creation of MRTGs, email accounts.
Monitoring and troubleshooting Servers and routers.
Ensure project-specific installation and configuration of IT resources such as DSLAM’s Core Routers.
Configurations of equipment for new POPs/collocations like routers, switches, UPSs.
Commissioning of IP network for the installation of wireless links.
24/7 support to wireless customers from Dancom’s core network to customer’s LAN including troubleshooting and remote assistance.
Looking into the issues that may arise on Layer-2 and Layer-3.
Monitoring and troubleshooting Wireless links using different network monitoring systems like JFFNMS, and MRTG etc.
Sales and after sale technical support; helping sale executives in pre-sale activity meetings.
Leading and providing backup support to the team of Engineers for the complete setup of xDSL and data services.
Visiting Corporate Customers for Technical Support especially the ones using High end servers and Core Routers.
Coordination with all departments for the smooth operations.
Providing telephonic support to customers on Layer 3 problems, LAN maintenance and software configuration.
Configuring and securing Wireless LAN for corporate customers (MAC filtering, WEP encryption).
Installation and maintenance of active directory services in windows 2000 Server.
LAN maintenance and troubleshooting.
Installed and configured different Proxies including ISA for Internet connectivity.
Management of database software (Bahriast).
Management of budget software (Bcbas).
Designing and exhibiting presentations on MS power point.
Cisco Video Network Specialist VIVND (200-001) Cisco WebEx Solutions Design and Implementation Specialist CWSDI (648-232) Designing and Implementing Cisco Unified Communications on Unified Computing Systems DIUCUCS (648-244) Preparing for CCIE Collaboration lab exam in by the end of 2014
Cisco Certified Voice Professional – CCVP (expired) CVOICE (642-432) QOS (642-642) CIPT1 (642-446) CIPT2 (642-456) TUC (642-426) Cisco ID No. CSCO11333519 www.cisco.com/go/verifycertificate Certificate Verification No: 398874168421CMXL
Cisco Certified Network Associate – CCNA Cisco ID No. CSCO11333519 www.cisco.com/go/verifycertificate Certificate Verification No: 393994178306FRUH
Virtual University of Pakistan www.vu.edu.pk