Anees Kader Kappaparambil

Medical Insurance Coordinator

Insurance Brokers

Location: United Arab Emirates
Education: Bachelor's degree, Commerce
Experience: 18 years, 4 Months

Work Experience

Total years of experience :18 years, 4 Months

Medical Insurance Coordinator at Insurance Brokers

United Arab Emirates - Abu Dhabi
My current job since August 2014

Handling Individual and Group Policies.
 Acquiring new business enquiry
 Administering activities related to preparation and comparison of various Insurance Companies.
 Co-ordinating with Insurance Companies for various matters.
 Giving the best available health benefits to the customers.
 Overseeing timely processing of claims.
 Meetings with clients and Insurance Companies.
 Policy Servicing
 Customer Servicing

Sr.AssociateCustomer Relations at HDFC Lfe Insurance co.Ltd

India
June 2013 to April 2014

 Administering activities related to policy servicing including Renewals, ULIP Transactions, etc.
 Supervising medical allocation to clients.
 Reconciliation process, which includes online reconciliation of Cheques & cash
 Overseeing timely processing of claims.
 AML & Compliance.
 Handling petty cash.
 Managing vendor and agency management functions.
 Imparting training to new joinees on the process and product operations

Co Ordinator at Benchmark

United Arab Emirates - Dubai
October 2011 to June 2012

 Preparing daily schedule
 Allocation of work to the Pest Control Operators.
 Contracting with new companies for pest control services. Sending quotations and Contracts.
 Complaint handling and providing solutions.
 HR activities
 Daily MIS
 Vendor Management
 Accounting

Assistant Manager Operations & Customer Service at Max New York Life Insurance Co. LTD

India
November 2008 to April 2010

 Extensive experience in carrying out Underwriting, Policy Servicing activities for Life Insurance, Health Insurance.
 Comprehensive exposure in Claims Processing and meeting Claims Guidelines; recognized by management for excellent Customer Service and Process Improvements.
 Reputation for thorough knowledge of Insurance Products, Company Policies and Procedures and New Office Set Up.
 Expert in developing and maintaining proper relationships with the customers; sorted out operational and procedural issues with management, work teams and customers.
 Abilities in synergising operations to facilitate organizational growth, institution-building, team management and strengthen organization culture through involved and motivated leadership.
 Expertise in creating Inter Personal Relationship with Regional Heads, Marketing Managers and Branch Managers

Senior Operations Officer at HDFC Standard Life Insurance Co.

India
January 2006 to November 2008

Scrutinising and logging in new business.
Administering activities related to policy servicing including Renewals, ULIP Transactions, etc.
Supervising medical allocation to clients at the branch.
Reconciliation process, which includes online reconciliation of Cheques & cash
Overseeing timely processing of claims.
AML & Compliance.
Handling petty cash.
Managing vendor and agency management functions.
Imparting training to new joiners on the process and product operations

Senior Executive at Reliance Infocomm LTD

India
June 2003 to December 2005

 Verification and receipting of new application forms & receipting bills for both Cash and Cheque.
 Responsible for banking and stock.
 Accounting
 Overseeing timely processing of complaints.
 Customer Interaction.
 Handling petty cash & Co-ordination with HO.
 Managing vendor and agency management functions.
 Retention Mechanism
 EOD reconciliation activities including passing of Journals, reconciliation of cash & Cheques

Education

Bachelor's degree, Commerce

at MG University
June 2003

B.Com Graduate from MG University.

Specialties & Skills

People Management

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