Customer service advisor
DHL Express Head office
Total years of experience :5 years, 2 Months
Open traces, updating customer with shipment process, call the operation to check time of delivery, provide customer with shipping process and requirements, register booking, open sales leads, open quotes sells the products and service, address complaints, maintain good relation with the customers by providing them with the highest quality service possible to offer.
Working as a government relations representative, the tasks consisted of issuing licenses and certificates and following them up (saber, SASO, civil defense, baladi, taqees, the Ministry of Interior ...) and some administrative tasks such as calculating salaries, calculating data in Excel, and creating letters and reports.
Bachelor degree in Management Information Systems (MIS) /2017 College of Applied Studies and Community Service – Imam Abdulrahman Bin Faisal University Cumulative GPA (4.180 Out Of 5) Saudi Arabia, Dammam