Ang Lim Hong

Subject Matter Expert and Instructional Designer specializing in the conversion of technical SOPs and complex market data into standardized training guides. Experienced in collaborating across functions to identify technical capability gaps and developing modular learning solutions that streamline the transition from classroom theory to on-the-job application.

In the Standards & Assurance Team, I conduct internal audits focused on meetings, coaching sessions, and joint field work. I lead course accreditation and implement learning strategies in collaboration with Risk and Compliance to ensure alignment with MAS regulations. Additionally, I provide tailored guidance to Financial Planners, translating audit findings into sustainable learning roadmaps.

During my time at Synergy Financial Advisers, I design functional learning systems and internal frameworks to ensure regulatory alignment. I lead the end-to-end transformation of in-house platforms, collaborating with SMEs to translate compliance standards into operational processes. Additionally, I manage regulatory reporting and data tracking to meet audit and institutional standards.

At Absolute Kinetics Consultancy, I optimized processes and operational governance for a high-volume service provider. I managed complex administrative lifecycles, ensuring strict adherence to audit standards and data integrity. By identifying process gaps and implementing system enhancements, I improved efficiency and served as a lead for stakeholder coordination and complex case resolution.

At the Family Justice Courts, I streamlined SOPs and optimized complex processes within a new institutional framework. I built a centralized database to ensure standardized workflows, data integrity, and audit readiness. By leading process governance, I aligned operations with regulatory standards and improved cross-departmental coordination to mitigate risk.