Ange lica Vi

• Enabled delivery of an average 17, 000+ annual training hours (9, 400 at Atlantis The Palm; 8, 000 at Atlantis The
Royal) ensuring consistent execution, tracking and reporting.
• Assist the F&B Training Manager to plan, track and communicate training plans and programs
• Managed and supported a network of 250+ Departmental Trainers within Food and Beverage Culinary and
Service, ensuring training delivery standards, documentation and compliance across all the Food and Beverage
outlets.
• Planned and maintained complex training schedules, balancing operational demands with learning priorities in a
fast-paced environment.
• Coordinated high volume onboarding of on average 40-50 new colleagues per month across Food and Beverage
operations ensuring smooth, structured and consistent learning experience from day one.
• Collaborated with cross functional stakeholders to align training initiatives with operational goals and Atlantis
Dubai brand standards.
• Assisted in the creation of training materials, presentations, and learning initiatives to enhance engagement and
delivery quality.
• Oversaw training records, attendance, evaluations, and reporting, ensuring accuracy and visibility for leadership
teams.
Key Accomplishments:
• Improving Learning Tracking for Culinary Teams - Managed monthly Rouxbe e-learning reports, tracking
participation and helping leaders recognize top performers across the Culinary team.
• Organizing F&B Competitions and Events - Planned and supported internal competitions such as Sommelier,
Culinary, Barista, and Cocktail events, ensuring everything ran smoothly and teams were engaged.

Performed all Administrative and Personal Assistant and Secretarial duties related to the smooth and efficient operation of the department, in accordance to the company policies and procedures.
• Supported the Executive Assistant Managers, Directors and F&B Executive Leaders, of 800+ colleagues F&B Service in Atlantis The Palm (29 outlets) and 600+ F&B Service in Atlantis The Royal (17 outlets) including Hospitality Lounge, In Room Dining, Special Events, Banquet Operations.
• Ensured that the quality levels of administration is maintained at its highest level at all times.
• Effectively managed the calendar schedule, and filtered emails and phone calls according to the priority of the leaders.
• Maintained a positive and collaborative work environment that fostered a strong sense of place, promoted team spirit, and ensured effective communication and productive working relationships among colleagues
• Raised Purchase Requisition and assisted to facilitate Purchase Order and to deal with the supplier on submitting invoices on time and follow up payment dues, to ensure monthly financial accruals is completed and submitted to Finance.
• Organized and took part in Profit & Loss monthly review for all the Food and Beverage outlets by taking meeting minutes, prepared the financial reports and flagged the follow ups.
• Assisted in control planning, budgeting, and delivery of Capex projects, including refurbishments and new openings.
• Handled all correspondence and information in the strictest confidentiality at all times.
• Ensured that all channels of communication are respected and information is disseminated to the correct receivers.
• Assisted in the process of recruiting new employees for the respective outlet.
• Remained updated on all resort happenings, including guests in-house, VIP arrival and departures as well as daily events.
• Facilitated and coordinated the flights, accommodations for the celebrity chefs visits, executives and restaurant task forces.