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Angelica Marquez, Lead Cashier

Angelica Marquez

Lead Cashier·Al Fareej Avenue

United Arab Emirates

Diploma, Nursing Assistant

Work experience

Total years of experience: 6 years, 0 months

Lead Cashier

January 2025 - February 2026

Al Fareej Avenue

Al Ain, United Arab Emirates

January 2025 - February 2026

• Supervised daily operations of the cashier team to ensure smooth and
efficient service.
• Trained new cashiers on POS systems, procedures, and company policies.
• Provided guidance and performance support to team members.
• Handled escalated customer concerns and resolved payment issues
professionally.
• Monitored cash drawers for accuracy and investigated discrepancies.
• Conducted safe cash drops, pickups, and end-of-day reconciliation.
• Prepared bank deposits and ensured compliance with cash-handling
procedures.
• Maintained high standards of customer service and operational efficiency.

Company industry:
Supermarket
Job role:
Accounting and Auditing

Lead Cashier

March 2019 - April 2022

Gaisano Grand Mall

Catarman, Philippines

March 2019 - April 2022

• Processed customer transactions accurately using cash, credit, and other
payment methods.
• Maintained balanced cash drawers and performed regular audits.
• Delivered excellent customer service and handled inquiries and
complaints.
• Conducted training for new cashiers on systems and service standards.
• Managed complex transactions including returns and exchanges.
• Assisted in inventory restocking and merchandise organization.
• Collaborated with team members to maintain efficient store operations
during peak hours.

Company industry:
Retail & Wholesale
Job role:
Accounting and Auditing

Production Worker

June 2014 - January 2016

Exal Industries Corporation

Binan, Philippines

June 2014 - January 2016

Performed assembly-line tasks with accuracy and efficiency.
• Inspected finished products to ensure compliance with quality standards.
• Operated and monitored production machinery safely.
• Organized materials and maintained workflow in the production area.
• Recorded production output and reported issues to supervisors.
• Followed safety regulations to maintain a secure working environment.

Company industry:
Industrial Production
Job role:
Quality Control

Education

Maharlika Academy

November 2024

November 2024

Diploma, Nursing Assistant

United Arab Emirates

•• Southern Luzon Technological College Foundation, Inc. (SLTCFI)

April 2015

April 2015

Diploma, Business And Information Technologies

Philippines

Skills

CASH HANDLING
Intermediate
CASH HANDLING
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CONFLICT RESOLUTION
Intermediate
CONFLICT RESOLUTION
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MULTITASKING
Intermediate
MULTITASKING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
TEAM MANAGEMENT
Intermediate
TEAM MANAGEMENT
Intermediate

Languages

English

Beginner

Arabic

Beginner

Tagalog

Beginner

Training and Certifications

Certifications
Information Technology (Tertiary)
Certified Nursing Assistant (Vocational)