Michelle Ferreras

Duties & Responsibilities
• Responsible for facilitating the smooth integration of new employees into the organization.
• Verifying all candidates documents once file received from recruiter and apply visa accordingly.
• Following up with GRO/Visa processing team on the visas applied to avoid delays with onboarding the
candidate.
• Updating the Onboarding tracker on candidate status.
• Preparing Accommodation Move In (for live in staff only) and Induction Program/Joining formalities once candidate visa has been approved.
• Arranging flights (for Overseas hired only) candidates and making sure flight ticket invoices are uploaded on candidate files.
• Requesting IT access activation requests before candidate joining date and new recruitment set up emails shared to their line managers.
• Ensuring that new employees joining the Company are well taken care of for them to smoothly settle down within the business.
• Managing the end-to-end onboarding process ensuring a great experience for new employees

• Gathering information for implementing the new project
• Collecting inputs from clients
• Listing out the documents and documenting the project details
• Explaining the Project Plan to internal execution team
• Submission of documents and creating Transmittal through ISG System Document Control.
• Describing and creating the Acknowledge letters for the clients through ISG System Document Control
• Tracking the pending documents through weekly progress reports
• Notifying the involved party for tacking appropriate action on the pending documents
• Manual follow up with the clients internal team to get an expected schedule for all pending documents
• Export of As-Built files in the customer required format
• Sign-off from the customers with clear specifications of retention of Archives

• Provide full secretarial and admin support to the project team and department to ensure
the smooth running of the department operations
• Maintain records of Engineers and assist in their movements
• Take minutes of meeting and maintain records for the operations and project team
• Develop and maintain document control processes for the efficient management
• Maintain a proper and user friendly filing and document control system for recording and
tracking of all documents for the project team and department
• Support the officers and project team in daily admin roles and assist to keep stock of
stationary supplies for the department
• Perform data-entry, recording, printing and filing duties
• Undertake any ad-hoc admin projects/duties as required
• Coordinate travel arrangements inclusive of air-ticket, hotel accommodation, visa
arrangements, claims etc
• Assist to check and verify staff claims and invoices for project team
• Prepare and raise purchases requisition for purchase of office equipments for new staff

Duties & Responsibilities:

 Data Conversion (Software: MS EXCEL, DATA LOADER, AVEVA MARS, PL/SQL DEVELOPER)
 Standardize, Validate, Fomat, Crosscheck all module assigned for aveva mars conversion.
 IT Helpdesk Assistant: (INJAZAT SERVICE DESK). answering calls and complains of all affected user of aveva mars. Giving them their mars access details and updating INJAZAT SERVICE DESK to all assigned by SAHL to Aveva Mars. Sending Emails to affected user for feedback.
 Data Entry in Delivery Request List using aveva mars.
 User Rights access using PL/SQL Developer.

To assist the Guest Relations Manager in all aspects pertaining to the Guest Relations Department. The Guest Relations Officer is also to provide a high profile of quality guest services. He/she must be capable of handling all complaints and problems to the guest's satisfaction

Take case histories from patients & prepare things to be use by the doctor in refracting eye of the patients. Keep records, file & fax documents, take care of mails, receive & place telephone calls, do all clerical works and operate a computer to process, store or retrieve data records of patients.

The Concierge Officer is an integral part of the Housing Department service. To provide a customer orientated concierge service and to meet targets and standards set by the Housing and Property Services Department.
Providing a full and comprehensive reception service including, receiving and directing visitors to the complex and recording details of tradesmen and any other services carried out with the designated Concierge area.

Operate data entry device, such as keyboard or photo composing perforator. Duties may include verifying data and preparing materials for printing.
Monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, engineering, and other data according to operating instructions. May enter commands at a computer terminal and set controls on computer and peripheral devices. Monitor and respond to operating and error messages. File and Fax documents.