SECRETARY
MIDDLE EAST GROUP
مجموع سنوات الخبرة :7 years, 10 أشهر
Performing various secretarial/clerical duties such as documenting, photocopying,
faxing, mailing and organizing filing system.
* Maintaining general filing system. Ensuring a strict confidentiality of financial
information, records, transactions and documentations.
* Answering phone calls and redirect them when necessary
* Purchasing office equipment and supplies.
* Assisting and serving refreshments to visitors and staff.
* Maintaining cleanliness and tidiness in all office premises.
* Doing errands for the management and staff, etc.
* Preparing the drinks of the employees and guests
Assisting guests to make all room reservations.
* Handling various types of reservation.
* Ensure all incoming calls with courtesy and ensure efficient resolution of all guest
inquiries for various hotel services and operations.
* Assist to make all room reservations and ensure maximize room revenue for all
and ensure all reservation detail update on all computers within required
operating procedures.
Assisting the customers with their Medical Insurance subscription.
* Managing large amounts of inbound and outbound calls in a timely manner.
* Following “call center “scripts when handling different topics.
* Identifying customer’s needs, clarify information, research every issue and
providing solutions.
3D COMPILER
Entering Data using ERDAS Imagine application
* Reviewing data for deficiencies or errors, checking for any incompatibilities and
checking output
* Apply Data program techniques and procedures.
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