SUPPORT STAFF
UNION BANK
Total years of experience :9 years, 4 Months
Responsibilities
•Installing and configuring computer hardware, operating systems and applications;
•Monitoring and maintaining computer systems and networks;
•Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
•Replacing parts as required;
•Providing support, including procedural documentation and relevant reports;
•Following diagrams and written instructions to repair a fault or set up a system;
•Setting up new users' accounts and profiles and dealing with password issues;
•Working continuously on a task until completion (or referral to third parties, if appropriate);
•Prioritizing and managing many open cases at one time;
•Rapidly establishing a good working relationship with customers and other professionals, such as software developers;
•Testing and evaluating new technology;
•Add users and printers to network
•Troubleshoot Network contingencies with respect to the OSI Model
•Download and install drivers
Responsibilities
•Carrying-out preventive and corrective maintenance for STANBIC IBTC Bank.
•Format, partition and retrieve data from failed hard drive
•Understand and update systems BIOS
•Add users to a network
•Troubleshoot Network contingencies.
Win Back
courses: West African Examination West African Senior School Certificate . . . .
courses: QUALIFICATIONS: Bachelor of Science University of Uyo . . . . .