Business Head, Mobility Solutions
GAI Technologies Pvt. Ltd.
Total years of experience :22 years, 2 Months
Running a COE on mobile apps division successfully.
Coaching inter-disciplinary teams on Scrum principles.
Generating over 80% of sales from US & EU countries.
Delivering projects globally on-time and on-budget.
Headed the testing, implementation & pan India support of Ambit 42 (a software product from Sungard) for all branches of SREI BNP Paribas. A team of 30 people report directly to me and I am single point of contact for any issue for the client SREI BNP Paribas.
Notable Accomplishments:
• Setup of a functional testing team to test all new releases & patches of Ambit 42
• Setup of a service desk to support users across India
Reported to the CEO, I was instrumental to implement the best practices across all the group companies of the diversified Shriram Group. I had served as Head-IT for ‘Shriram Housing Finance Co. Ltd.’ - managing all new IT initiatives, vendor relationships, technical support, application development, mobile \napplication and disaster recovery planning. I have also worked as Head of IT for ‘Shriram Equipment Finance Co. Ltd’ from its inception. I had also managed support for all employees across India for desktops, laptops, internet connectivity, UAT & Production servers for Shriram Transport Finance Co. Ltd. \nI had built a team of over 150 resources in different functions within the scope of IT Operations.
• Single-handedly managed a project portfolio of more than 60 business critical projects of this Insurance giant company of India.
• Developed and maintained relationships with all internal and external stakeholders for each application.
• Attained customer recognition for superior project management talents.
• Implemented project management methodologies and documentation processes from initiation to completion.
Notable Accomplishments:
• Implemented new-age mobile phone based payment methods like ‘MCheck’, ‘PayMate’ and ‘NGPay’.
• Implementation of Corporate Intranet which brought down the delay in internal communication by 70% using Microsoft SharePoint and .Net application layers.
• Utilized full-lifecycle development methodologies to manage software development and integration projects that achieved results in half the allocated time and under budget.
• Reported to the Vice-President, IT, I was recruited to deliver the critical but small applications that needed to be delivered on time and without defects for major US based customers.
• Challenged with global teams for development and diverse range of stakeholders.
• I was responsible to hold daily & weekly meetings with delivery managers and clients for each project. Major clients were:
Toshiba
IBM
Panasonic
Avaya
ADP
Gore Textiles
Notable Accomplishments:
• Implementation of testing team to assure defect-free deliveries.
• Implementation of communication channels like VoIP and video calls which helped to build a closely knitted team.
• Used requirement gathering methodologies and documents to assure concrete system design and future enhancement possibilities.
• Recruitment and training of programmers, analysts and system architects.
• Created the role of DBA to be placed at US Data Center which brought down the application downtime from 30% to less than 3%.
• Recruited to head the implementation process of RS-SQL, a product to manage Record Management Centers at pan-India magnitude.
• Headed a team of analysts, DBAs and data owners from different departments of the company.
• Regular communication with Australian support team for resolving implementation issues.
• Single Point of Contact (SPOC) for this implementation for all employees.
• Weekly reporting to C-level executives on the implementation progress.
Notable Accomplishments:
• Well-defined and documented process made the implementation process complete in less than allocated timeline.
• Training on using PDTs from Symbol to all Record Management professionals of the company.
• Interacted closely with key accounts - Tata group, Aditya Birla group, etc and make sales presentation to develop customized software solution.
• Liaised with clients during development phase and accountable for project delivery & training during post-implementation stage.
• Responsible for determining the technology for various projects and design the database & its schemas.
• Assisted HR in manpower planning; interview and test technical candidates and provide training to new recruits.
• Network management; ensure that the network works efficiently, conduct vendor negotiation for hardware & networking products and work with networking engineers to ensure free flow of data across the company.
Notable Accomplishments:
• I was promoted from Project Leader to Manager within 18 months of service in recognition of outstanding performance by the management.
• Handled major clients and their technical requirements single-handedly.
• Designed and architected major software products for the company in classic ASP.
• Implemented technical documentation processes to achieve correct prototyping and flawless development.
• Implemented backup and antivirus deployment throughout the organization.
• I have worked on system analysis, database design and maintenance of existing systems from India operations.
• I have handled system analysis of the site www.clipgenius.com.
• I have actively involved in disaster recovery planning and ongoing support for migration of services from the USA to the Indian operation.
Notable Accomplishments:
• I have successfully managed migration of new releases of software & database using remote connectivity to the web-farm and SQL server database in the Virginia data centre.
• Developed a web based content management tool for a USA based client in ASP.Net & SQL Server.
Bachelor of Commerce with Honours in Accountancy
