Branch Operations Manager
ESAF Small Finance Bank
Total des années d'expérience :3 years, 11 Mois
Achievements/Tasks
Developed and implemented strategies to deliver quality customer service. Balanced daily cash and ATM, immediately documenting all inaccuracies. Monitored performance and completed appraisals for direct reports. Conducted branch management and oversight of market area. Balanced operational awareness with customer focus. Remained calm and professional in stressful situations.All incharge activities were completed honestly. Administered financial aspects of contracts, including establishing and checking coding procedures, monitoring reports and updating internal files. Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter. Train all service managers for everyday maintenance operations for various assign branches and recommend improvements to increase e
Achievements/Tasks Banglore, Karnataka, India
Worked on various challenging client audits and gained valuable expertise. Prepared Financial statements, Investments lead sheet, and vouching as part of Audit procedures. Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, o