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Anish Ahamed, Business Analyst

Anish Ahamed

Business Analyst·Abu Dhabi Commercial Bank (ADCB)

United Arab Emirates

Bachelor's degree, Computer Science Engineering

Work experience

Total years of experience: 18 years, 6 months

Business Analyst

April 2016 - Present

Abu Dhabi Commercial Bank (ADCB)

Abu Dhabi, United Arab Emirates

April 2016 - Present

The work involves handling Change Request, Projects, Production Logs, Work Orders, etc… on various systems like Online/Mobile Banking, ATM/CDM, IVR, SMS/Offers App, CRM, Website, T24, OBIEE, Draw Management System, Voice Biometric, Queue Management System, Asset Management System, Track Soft, XVAT, Success Factors, Easy Check, Prime, Host to Host, Emirates Digital Wallet, Emirates Face Recognition, Video KYC, Chat/Email BOT, Whatsapp Banking and Migration/Archival Activity for different Business Units in the Bank. Preparing BRD, RFP preparation, BRD approval and securing RFQ and LPO are some of the major tasks performed by us during the process.

Company industry:
Banking
Job role:
Information Technology

Business Analyst

July 2015 - March 2016

Emirates National Bank of Dubai (Emirates NBD)

Dubai, United Arab Emirates

July 2015 - March 2016

The project involved developing an internet banking application for the client Emirates NBD bank. Emirates NBD Banknet is the bank’s internet banking solution. It helps the customers to perform transactions related to their accounts through online effectively and efficiently. Worked on Business Service Request releases for the Emirates NBD Banknet project.

Company industry:
Banking
Job role:
Information Technology

Business Analyst

February 2014 - May 2015

Tejari Solutions

Dubai, United Arab Emirates

February 2014 - May 2015

This product is to promote innovative Supply Management Solutions and helps the client to perform eTendering activity over the internet. Therefore helping the buyer organization to generate savings, supplier value and reduce risk.

It is provided Software as a Service(SaaS) certified ISO 27001. Our role is to understand customer requirements and integrate the customer ERP with Tejari eSourcing application, Supplier Synchronization and Full Data mapping. The integration is done for various government and private clients as follows: Government of Dubai, Emirates Identity Authority, Dubai Airports, Abu Dhabi Airports Company, Dubai Municipality, Prime Minister’s Office, Dubai Police, Dubai Electricity & Water Authority, Dubai Health Authority, DP World, Drydocks World, Khalifa University, Zayed University, Petroleum Institute, Musanada, Takreer, KNPC(Kuwait), Masdar, Etihad Airways, RTA, Dubai Taxi Corporation, Department of Transport, etc.

Company industry:
IT Services
Job role:
Information Technology

Technical Lead

July 2011 - October 2013

Tangoe

Bengaluru, India

July 2011 - October 2013

This product helps the clients to control both the “supply” and “demand” of indirect operating expenses. We seek to reduce indirect operating expenses by 10-20% per annum; thereby helping to improve our client’s operating margins by 2-4% per year and to increase their operating profitability by a corresponding amount.

Vision:
1) To provide an integrated, full suite of expense management solutions to help companies monitor, manage and minimize indirect spend.
2) Currently, EMS focuses on the telecom and IT expenses of corporations, offering them their choice from a full spectrum of solutions—from high-volume call accounting to full expense management.
3) Common processes for client engagement, data collection, reporting.

Company industry:
IT Services
Job role:
Information Technology

System Engineer

January 2011 - May 2011

IBM

Bengaluru, India

January 2011 - May 2011

Qwest Communications International, Inc. is a large telecommunications carrier. Qwest provides local service in 14 western U.S. states. It operates in Wireline Services and Wireless Services segment providing local voice, long distance voice, data and internet, etc.

Qwest developed standard-based BPM workflow framework known as MDW. MDW stands for Model Driven Workflow. It

Automates business process.
Facilitates collaboration between IT and business.
Elevates visibility of workflow model.
Provides runtime monitoring, alerts, notifications, SLAs, fallout management.
Provides a framework for building workflow applications.

UMW (User Management Workflow) project is aimed to develop a SSO (Single Sign On) between all the internal and external portals for Qwest. The UMW will be used as an identity and role management workflow that will help propagate the user names and roles between different portals to facilitate SSO.

Company industry:
IT Services
Job role:
Information Technology

System Engineer

June 2010 - December 2010

IBM

Bengaluru, India

June 2010 - December 2010

The program “Redefining AXA Intranet” has been launched by AXA to implement a new intranet platform at Group Level to extend and replace the current solutions both at Group and Local levels.

This program:
will enable most best practices sharing among the group.
will facilitate access to relevant information.
will become a business tool that supports customer service and employee engagement.

Company industry:
IT Services
Job role:
Information Technology

Senior Software Engineer

November 2008 - June 2010

Wipro Technologies

Bengaluru, India

November 2008 - June 2010

JPMorgan Chase & Co. is a leading global financial services firm with assets of $2.2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity.

JPMC Operate is a Risk Management Framework. The application will provide an integrated operational risk platform that will encompass self-Assessment, risk events, capital allocation and key business metrics. Specifically the application will provide the following:

1) Enhance the collection, analysis and reporting of risk event data.
2) Enhance the functionality, performance and usability of the self-assessment process.
3) Provide integrated measurement data to assess and respond to risks.
4) Provide capability for businesses to analyse and report key measures directly and cost-effectively.

Company industry:
IT Services
Job role:
Information Technology

Project Engineer

July 2007 - November 2008

Wipro Technologies

Bengaluru, India

July 2007 - November 2008

The project involved Developing an internet banking application (Web Portal) for the client. Internet Banking Application (e-portal) for the merged entity of Netherlands Post Bank and ING Bank.

Worked for Content Management System Team. Have been indulged in LLD Design, Coding, Delivery, Unit Testing and other things related to the product development. Also, worked on creating WWCM items such as workflows, templates, site, site area, contents, fetching contents using WCM API's and other Out of box functionality of WWCM.

Company industry:
IT Services
Job role:
Information Technology

Education

Anna University

April 2007

April 2007

Bachelor's degree, Computer Science Engineering

India

GPA (percentage): 75.17%

GPA (percentage): 75.17%

Skills

Management
Expert
Management
Expert
Spec Writing
Expert
Spec Writing
Expert
Requirements Gathering
Expert
Requirements Gathering
Expert
Communications
Expert
Communications
Expert
Team Player
Expert
Team Player
Expert
Digital Channels
Expert
Digital Channels
Expert
Elicitation
Expert
Elicitation
Expert
Vendor and Project Management
Expert
Vendor and Project Management
Expert
Business Writing
Expert
Business Writing
Expert
Communication
Expert
Communication
Expert
Team Leadership
Expert
Team Leadership
Expert

Languages

English

Expert

Hindi

Expert

Training and Certifications

Certifications
Prince 2 Foundation and Practitioner Certified
Professional Scrum Master 1 Certified
ITIL Foundation and Intermediate Certified
SCJP 1.5 Certified