Relationship Officer
Kotak Mahindra Bank
Total years of experience :13 years, 8 Months
Handling HNI clients, generating leads from mapped clients. Generating revenue from third party product
Getting new customer relationships for the bank
Co-ordinating with other verticals in providing various services for the customers
Revenue Generation by Cross sales of various products
Increasing the level of customer satisfaction
Opening of new accounts
Increasing the ‘share of wallet’ of existing customers.
Improving the client base of the bank
Solving the customer issues and thereby creating a feeling of “Customer Delight”
Worked as TCO representing ICICI Bank Two Wheeler Loans - Bucket ‘0’
Ensuring customer payments within the time limits specified
Control slippage of customers to the next bucket
Handling irate customers and getting the required revenue for the company
first class
