Store Supervisor
Al Tayer Group
Total des années d'expérience :4 years, 0 Mois
• Cultivate a culture of excellent customer service, leading by example on the sales floor. Deal with customer complaints effectively and promptly.
• Direct, coach, support and delegate to the team, monitoring their performance to achieve store targets. Motivate the team and develop their potential.
• Ensure that brand standards of grooming, presentation and professional conduct are maintained.
• Co-ordinate brand events and new product launches along with team.
• Maximize sales promotion and brand activities, including mall podiums through effective planning and preparation to meet sales targets.
• Constantly seek new opportunities to drive and create additional sales.
• Develop an annual strategy for the store to meet sales targets, develop the team and increase business in conjunction with the area manager .
• Ensure the store is merchandised commercially and visually to Brand standards
• Ensure accurate and timely reconciliation of tills, floats and petty cash
• Manage the POS system, including amendments, trouble shooting and error logging
• Maintain optimum stock levels in store through monitoring stock and placing orders with the Purchase department.
• Manage stock takes in store in liaison with the area manager
• Ensure all brand and policies and procedures are implemented and monitored in store
• Analyze available data, prepare and submit reports to the Manager, relating to sales figures, promotional activities and customer feedback