English Training Coordinator
Eton Institute
Total years of experience :14 years, 4 Months
Main responsibility is to coordinate students and instructors in a specific training course. This includes monitoring the attendance, obtaining course feedback and taking necessary actions, assist with post-course evaluation reports to students and handling all inquiries in person, email, phone and online. Moreover, cold calling and telesales is part of the job description.
Primary responsibility is selling products and generating profits to the company with excellent customer service. Assuring to build customer's confidence with their selection by offering suggestions and opinions. Also focuses on order processing and payment.
Main responsibility is to keep customers happy and satisfied with the service. Manages escalated cases by solving problems and by providing excellent customer satisfaction. Assures to meet sales company goal.
Design and conduct training development programs to improve individual and organization performance.