Ankit Gupta

Own the end-to-end B2B and B2C Fulfilment charter for Diagnostics at Thyrocare, covering Order Management,
Phlebotomist Operations, Lab Management, and Reporting Systems.
Lead and mentor a 12+ member engineering team, including Engineering Manager, Tech Leads, and ICs across
levels.
Spearheaded the modernization of legacy .NET systems into a scalable, microservices-based architecture,
improving maintainability and performance.
Delivered a scalable B2B Order Management System built for multi-fold traffic growth, and led major rewrites of
Lab and Reporting systems that process millions of test parameters daily across diagnostic workflows.
Collaborate closely with cross-functional stakeholders (Product, QA, BizOps) to drive roadmap alignment, tech
strategy, and delivery excellence.
Define engineering best practices, guide architectural decisions, and foster a culture of quality, ownership, and
innovation.
Drove cross-functional initiatives such as traceability, canary releases, and infrastructure efficiency to
strengthen delivery pipelines and cost governance.
Expanded diagnostics offerings by launching ECG at Home and leading the technical integration of Think
Health post-acquisition, ensuring seamless onboarding of services, platform migration, and end-to-end
operational continuity.
Spearheaded the development of Helix, a task-based lab workflow management system to track lab operations
end-to-end with step-level metadata and image/proof capture—reducing dependency on offline documentation
and increasing auditability.
 Pharmeasy
Owned the Post-Order technology charter for PharmEasys online medicine business, leading platforms across
Order Management, Payment Services, Doctor Consultation, and Customer Support Systems.
Re-architected the core Order Management System (OMS) from a tightly coupled monolith to a scalable, multi
tenant microservices-based architecture, enabling faster development, easier onboarding of sellers, and cross
category expansion (Pharma, OTC, Diagnostics).
Increased order-taking capacity by 100x by implementing service decoupling, achieving few milliseconds
response times and dramatically lowering maintenance overhead through clean separation of concerns.
Delivered one of PharmEasys most mission-critical systems, working across 150+ cross-functional
stakeholders from 12+ teams including Engineering, QA, Product, Analytics, Design, Program Management,
Infra, and InfoSec.
Built the Customer Support Engineering Team from the ground up following an organizational restructuring—
led hiring strategy, initiated stakeholder alignment, conducted interviews, coordinated with HR, and managed
end-to-end onboarding.
Scaled the team from 5 to 16 members during growth phases, and later right-sized it to a lean, high-performing
team of 6, balancing delivery velocity with organizational priorities.

Tech Stack: PHP, MySQL, PostgreSQL, Yii Framework, Redis, Git, AWS, Jenkins, New Relic
Stabilized the legacy Logistics Service, reducing daily reported issues by 65% in 3 months (from 687 in Aug
2018 to 237 in Nov 2018) via root cause analysis and workflow fixes.
Improved operational reliability, cutting card payment issues by 10% and optimizing delivery, return, and
reconciliation flows.
Took end-to-end ownership of logistics modules — from requirement gathering and system design to
production deployment.
Automated courier returns processing, integrating logistics operations with refunds to reduce manual
intervention and turnaround time.
Built robust integrations with internal systems such as Logistics Services and SCM, ensuring seamless data
exchange and ops continuity.
Prevented a flawed logistics integration during the R1 release by raising early risks and influencing
stakeholders—resulting in a more scalable and maintainable system.
Tech Git, New Relic, Monyog, AWS, Jenkins, Elasticsearch
Led backend development for multiple finance-related workflows, automating manual processes and
improving operational efficiency.
Built integrations for payment gateways and bank systems, enabling automated refund processing and
reducing reconciliation errors.
Led a 3-member team to implement backend support for Oracle CRM, ensuring seamless cross-platform data
flow.
Designed and deployed a dynamic vendor penalty system with auto-invoicing capabilities to streamline
deductions and compliance.
Delivered end-to-end GST compliance features for both customer and vendor billing systems, including
taxation logic and reporting.
Integrated Jharonka (Shopify) into the Craftsvilla ecosystem, enabling faster and more reliable vendor payment
processing.
Created detailed business reports (Sales, GMV, Commission) to support data-driven decision-making for
leadership.

Developed backend payment integrations for PayU Seamless and PayPal Express Checkout, enabling a smooth
Angular-based checkout experience.
Built a RabbitMQ-powered monthly invoice generation system, automating uploads to Amazon S3 for
streamlined seller access.
Worked closely with the Finance team to translate business requirements into scalable, maintainable backend
solutions.
Designed and deployed a robust Finance Panel capable of handling millions of records, supporting dynamic
filters and reporting needs.
Implemented a configurable vendor commission module, improving invoicing accuracy and operational
flexibility.

Built Bloomigo, a career insights platform (featured in YourStory) leveraging predictive analytics to guide user
decisions.
Core team member of an angel-funded startup; designed and implemented the complete backend of Bloomigo.i
n using the CodeIgniter MVC framework.
Built RESTful APIs to support seamless integration across multiple platforms, ensuring consistent data
exchange and performance.
Automated internal marketing operations with PHP-based email scripting, reducing manual effort and
ensuring timely communication.
Developed a custom WordPress-based CMS to streamline alumni interview processes and content
management. .NET, Visual Studio 2012, SharePoint 2013
Contributed to feature development and hotfixes for MBPM web and mobile clients, improving stability and
functionality.
Delivered release candidate (RC) builds to customers, ensuring production-readiness and timely rollouts.
Conducted cross-device QA testing of mobile clients, maintaining performance and reliability.
Practiced Agile development via daily SCRUMs and iterative delivery cycles.
Tech Stack: Java, Eclipse, Apache Commons, JAX-RS, JIRA (Kanban)
Developed a menu-driven Command Line Interface (CLI) to streamline product management and reduce Total
Cost of Ownership (TCO).
Built and integrated RESTful services using JAX-RS to power backend CLI operations.
Worked in an Agile setup using JIRA for sprint planning, issue tracking, and task execution.