Anmar Odeh

• Make a reservation for the traveler according to their request,
ensuring the best route and competitive rates, while providing all
necessary details and terms for the booking.
• Create and uphold a detailed file for every traveler, which should
include the ticket, invoice, and required approvals from the
appropriate authority.
• Oversee and handle travelers requests, guaranteeing their completion
prior to ticket issuance.
• Daily receive and acknowledge requests from travelers through email,
guaranteeing prompt responses within the specified timeframe.
• Offer round-the-clock emergency assistance to travelers,
staffed in shifts.

• Arrange a reservation for the traveler based on their request, ensuring
the most optimal route and competitive pricing, and provide all
relevant details and terms for the reservation.
• Receive and acknowledge travelers requests daily via email, ensuring
timely responses within the designated timeframe.
• Monitor and manage travelers requests, ensuring their fulfillment
until ticket issuance.
• Provide 24-hour emergency support to travelers, available in shifts.
• Prepare and maintain a comprehensive file for each traveler, including the ticket, invoice, and necessary
approvals
from the relevant authority.

• Accomplish marketing and sales objectives.
• Prepare and completes marketing action plan.
• Meet marketing and sales financial objectives by forecasting requirements and preparing annual budgets.
• Determine annual and gross-profit plans by forecasting and developing annual sales quotas.
• Identify marketing opportunities by understanding consumer
• Provide information by collecting, analyzing, and summarizing data and trends

• Arrange a reservation for the traveler based on their request, ensuring the most optimal route and competitive
pricing, and provide all relevant details and terms for the reservation.
• Issue tickets after thoroughly verifying the travelers information and preferences.
• Generate a daily report detailing all movements and releases.

• Greet and assist customers in Orange shops or via phone/chat channels.
• Identify customer needs and provide the best products/services to match.
• Educate customers on current promotions, packages, and offers.
• Follow up with clients to ensure satisfaction and build loyalty.