Senior Administrative Assistant
Qatar National Import & Export Co
Total years of experience :10 years, 2 Months
In-charge of preparation and follow up on payment requests based on agreed payment
schedules, purchase orders, deliveries and payment collection and distribution.
Prepares complicated and highly confidential reports and presentations as required
Maintains a reliable database for all properties being leased by the real estate
Administers collection of payment for rent and other utility bills (if utility fees are
Resolves tenant grievances/complaints in a timely and satisfactorily manner.
Provides real-time scheduling support by booking appointments and preventing conflicts.
Makes travel arrangements, such as booking flights, cars, and making hotel and
Point of contact for all HR related concerns such as leave applications, health cards,
grievances, etc.
Screens phone calls and routing callers to the appropriate party.
Generates reports, transcribe minutes from meetings, and conducts research.
Greets and assists visitors and maintains polite and professional communication via
Anticipates the needs of others in order to ensure their seamless and positive experience.
Monitored all renewal contracts for Fortinet, Sourcefire, Lumension, Vasco, and Tibco.
Proactively contacted customers to discuss metrics and promote successful renewals.
Identified expansion opportunities with existing customers.
Documented all transactions in Sales to ensure accurate renewal forecasting & analysis.
Processed new sales & managed correspondences between sales team and clients
Received telephone requests for price quotations, purchase orders, order changes,
adjustments, and cancellations from partners/resellers.
Helped facilitate data collection and reports processing to reach targets.
Responsible for administrative sales documentation, processing, and coordination.
Directly reported to the Area Manager.
Prepared and managed correspondences, bank reports, and various documents.
Implemented & maintained office systems (i.e. schedules, calendars,
Monitored profitability of branches (CASA & LOANS).
Conducted quarterly inspections on 17 branches for
Accurately and efficiently processed and recorded routine transactions for clients.
Accepted cash deposits and withdrawals,
Processed loan payments and fund transfers.
Promoted and cross-sold bank products and services to new and
Determined billing requirements by answering customer queries in
Resolved problems by clarifying issues and proposing alternative solutions.
Offered and sold additional services to existing and new clients.
Helped enhance organizational reputation after accepting ownership
for on-going and future projects.
department including the tenant details, lease agreement copies and check copies.
exclusive from the rent charges)
restaurant reservations for Senior Management
phone, e-mail and mail.
Secureway Network Distributors
a call center environment.
for accomplishing new and different requests.
in