آن Ngunya, Department Supervisor

آن Ngunya

Department Supervisor

M H Alshaya Co LLC

البلد
الإمارات العربية المتحدة - الشارقة
التعليم
دبلوم, Business Management
الخبرات
19 years, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :19 years, 10 أشهر

Department Supervisor في M H Alshaya Co LLC
  • الإمارات العربية المتحدة - الشارقة
  • أشغل هذه الوظيفة منذ فبراير 2010
Department Supervisor في M H Alshaya Co LLC
  • الإمارات العربية المتحدة
  • أغسطس 2013 إلى أبريل 2014
Store Administrator في M H Alshaya CO. LLC
  • فبراير 2010 إلى أغسطس 2012
Member of the Nairobi في Apex Africa Investment Bank Limited
  • يناير 2007 إلى فبراير 2009

Organization Name: Apex Africa Investment Bank Limited January 2007 February 2009
Company Industry: Member of the Nairobi Stock Exchange.
Role: Dealer.

* Understanding the Shares Values and prices
* Advising the clients on the time to purchase and sale shares.
* Online trading of Shares for clients with the Automated Trading System (ATS)
* Preparing and taking care of the client Accounts.

Customer Care Executive في ApexAfrica Investment Bank Limited
  • يوليو 2004 إلى يناير 2007

Organization Name: ApexAfrica Investment Bank Limited July 2004 January 2007
Company Industry: Member of the Nairobi Stock Exchange.
Role: Customer Care Executive

* Customer Service.
* Opening of the customer shares accounts.
* Filling Forms for the customers to transfer the Share Certificates to the Account.
* Advising the customers on which shares to trade in and at what time to bid and offer the shares to the Market.

Tutor في Magenta Training Institute of Hair dressing & Beauty Therapy
  • كينيا
  • أغسطس 2003 إلى يونيو 2004

Organization Name: Magenta Training Institute of Hair dressing & Beauty Therapy. August 2003 June 2004
Company Industry: Beauty
Role: Tutor

* Theoretical training of the Students on the Hair and Beauty therapy.
* Practically assessing the students on the procedures.
* Assisting the Walk in clients in the institute salon.

Department Supervisor في Company Industry
  • الإمارات العربية المتحدة
  • إلى

Designation: Department Supervisor August 2013 To-Date
Organization Name: M H Alshaya Co LLC
Company Industry: H&M -Retail fashion
Job Role: Department Supervisor.

* Managing the Shop Floor and approving sales transactions.
* Incharge of the Audit and Loss prevention Compliance.
* Supervising the Administration work.
* Training Staff on the Company Policies and procedures.
* Incharge of the Company resources like Cash Float.
* Prepare the Weekly and Monthly Store Reports
* Preparing the Sales and Financial Report for the Store.
* Pre orderind Stationery for the store.
* Reconciling of the Incoming& Outgoing Stock.

Managerial Responsibilities
* Actively participate in implementation of the Company Policies and procedures
* Investigate and Escalate any Incident occurred at the work place
* To ensure cost effective use of the company resources.
* Managing the Shop floor.

Customer Service on the H&M shop floor. * Head Cashier في H&M Store
  • إلى

Designation: Department Supervisor August 2013 To-Date
Organization Name: M H Alshaya Co LLC
Company Industry: H&M -Retail fashion
Job Role: Department Supervisor.

* Managing the Shop Floor and approving sales transactions.
* Incharge of the Audit and Loss prevention Compliance.
* Supervising the Administration work.
* Training Staff on the Company Policies and procedures.
* Incharge of the Company resources like Cash Float.
* Prepare the Weekly and Monthly Store Reports
* Preparing the Sales and Financial Report for the Store.
* Pre orderind Stationery for the store.
* Reconciling of the Incoming& Outgoing Stock.

Managerial Responsibilities
* Actively participate in implementation of the Company Policies and procedures
* Investigate and Escalate any Incident occurred at the work place
* To ensure cost effective use of the company resources.
* Managing the Shop floor.

Organization Name: M H Alshaya CO. LLC February 2010 August 2012
Company Industry: Fashion- H&M Retail
Job Role: Store Administrator.

* Preparing Reports for the store.
* Customer Service on the H&M shop floor.

Head Cashier في H&M Store
  • إلى

* Head Cashier in the H&M Store
* Taking care of the Pettycash in the Store.
* Printing of the daily reports.
* Solving Problems with Customers.
* Receiving and answering Calls.
* Reading and replying to Store related Emails.

الخلفية التعليمية

دبلوم, Business Management
  • في Nairobi Institute of Business Studies - Kenya
  • ديسمبر 2008

Institution: Nairobi Institute of Business Studies - Kenya Qualification: Diploma in Business Management Completion date: December 2008

دبلوم, Business Administration
  • في Nairobi Institute of Business Studies
  • ديسمبر 2008
دبلوم, Business Management
  • في Nairobi Institute of Business Studies - Kenya
  • يونيو 2008

Institution: Nairobi Institute of Business Studies - Kenya Qualification: Certificate in Business Management Completion date: June 2008

دبلوم, Public Relations
  • في Nairobi Institute of Business Studies - Kenya
  • ديسمبر 2004

Institution: Nairobi Institute of Business Studies - Kenya Qualification: Diploma in Public Relations Completion date: December 2004

بكالوريوس, Computer Applications
  • في St. Vincent

Institution St. Vincent Training Institute Qualification Computer Applications. Completion Date June 2004 Institution: Magenta Training Insitute Qualification: Credit in Hair and Beauty Therapy Completion Date: June 2002 CAREER LEVEL Career Level: Mid Management

Specialties & Skills

AND SALE
CLIENTS
CUSTOMER SERVICE
EXCHANGE
LEADERSHIP SKILLS
THERAPY
TRADING
TRAINING

اللغات

السواحيلية
متمرّس
الانجليزية
متمرّس

العضويات

Company Industry: Member of the Nairobi Stock Exchange
  • Member