Department Supervisor
M H Alshaya Co LLC
Total years of experience :19 years, 10 Months
Organization Name: Apex Africa Investment Bank Limited January 2007 February 2009
Company Industry: Member of the Nairobi Stock Exchange.
Role: Dealer.
* Understanding the Shares Values and prices
* Advising the clients on the time to purchase and sale shares.
* Online trading of Shares for clients with the Automated Trading System (ATS)
* Preparing and taking care of the client Accounts.
Organization Name: ApexAfrica Investment Bank Limited July 2004 January 2007
Company Industry: Member of the Nairobi Stock Exchange.
Role: Customer Care Executive
* Customer Service.
* Opening of the customer shares accounts.
* Filling Forms for the customers to transfer the Share Certificates to the Account.
* Advising the customers on which shares to trade in and at what time to bid and offer the shares to the Market.
Organization Name: Magenta Training Institute of Hair dressing & Beauty Therapy. August 2003 June 2004
Company Industry: Beauty
Role: Tutor
* Theoretical training of the Students on the Hair and Beauty therapy.
* Practically assessing the students on the procedures.
* Assisting the Walk in clients in the institute salon.
Designation: Department Supervisor August 2013 To-Date
Organization Name: M H Alshaya Co LLC
Company Industry: H&M -Retail fashion
Job Role: Department Supervisor.
* Managing the Shop Floor and approving sales transactions.
* Incharge of the Audit and Loss prevention Compliance.
* Supervising the Administration work.
* Training Staff on the Company Policies and procedures.
* Incharge of the Company resources like Cash Float.
* Prepare the Weekly and Monthly Store Reports
* Preparing the Sales and Financial Report for the Store.
* Pre orderind Stationery for the store.
* Reconciling of the Incoming& Outgoing Stock.
Managerial Responsibilities
* Actively participate in implementation of the Company Policies and procedures
* Investigate and Escalate any Incident occurred at the work place
* To ensure cost effective use of the company resources.
* Managing the Shop floor.
Designation: Department Supervisor August 2013 To-Date
Organization Name: M H Alshaya Co LLC
Company Industry: H&M -Retail fashion
Job Role: Department Supervisor.
* Managing the Shop Floor and approving sales transactions.
* Incharge of the Audit and Loss prevention Compliance.
* Supervising the Administration work.
* Training Staff on the Company Policies and procedures.
* Incharge of the Company resources like Cash Float.
* Prepare the Weekly and Monthly Store Reports
* Preparing the Sales and Financial Report for the Store.
* Pre orderind Stationery for the store.
* Reconciling of the Incoming& Outgoing Stock.
Managerial Responsibilities
* Actively participate in implementation of the Company Policies and procedures
* Investigate and Escalate any Incident occurred at the work place
* To ensure cost effective use of the company resources.
* Managing the Shop floor.
Organization Name: M H Alshaya CO. LLC February 2010 August 2012
Company Industry: Fashion- H&M Retail
Job Role: Store Administrator.
* Preparing Reports for the store.
* Customer Service on the H&M shop floor.
* Head Cashier in the H&M Store
* Taking care of the Pettycash in the Store.
* Printing of the daily reports.
* Solving Problems with Customers.
* Receiving and answering Calls.
* Reading and replying to Store related Emails.
Institution: Nairobi Institute of Business Studies - Kenya Qualification: Diploma in Business Management Completion date: December 2008
Institution: Nairobi Institute of Business Studies - Kenya Qualification: Certificate in Business Management Completion date: June 2008
Institution: Nairobi Institute of Business Studies - Kenya Qualification: Diploma in Public Relations Completion date: December 2004
Institution St. Vincent Training Institute Qualification Computer Applications. Completion Date June 2004 Institution: Magenta Training Insitute Qualification: Credit in Hair and Beauty Therapy Completion Date: June 2002 CAREER LEVEL Career Level: Mid Management