آن Thomson, Assistant Manager Cash Management

آن Thomson

Assistant Manager Cash Management

Standard Chartered

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, Finance
الخبرات
21 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :21 years, 3 أشهر

Assistant Manager Cash Management في Standard Chartered
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ أغسطس 2006

Ensuring the agile mindset are understood and adopted in the team.
Facilitating the Scrum ceremonies.
Coaching the team to solve problems in A3 model.
Being the Key change agent in the origination for smooth transformation
Handling Outward telex transfer and Inward telex transfer for Corporate and Retail Clients.
Reviewing process documents and aligning the process document to Group Cash policy
Actively participate in the implementation of the regulatory Projects initiated by central bank like IBAN, POP code implementation, Wages Protection System (WPS), Fast Payment (WSI). Managing the Business Continuity Plan for payments team.
Responding to queries from internal stake holders in a timely manner via Pega.

Finance Assistant في APL Emirates
  • الإمارات العربية المتحدة
  • أكتوبر 2005 إلى مايو 2006

•Creation of Invoices
•Co-ordination with customers for payments
•Audit Trials for revenue collection.
•Batching and filing of invoices
•Assistance in making of Purchase Orders, Management of Etisalat and DEWA bills

Senior Finance Process Associate في Hewlett Packard Financial Operations
  • الهند
  • أكتوبر 2002 إلى يونيو 2005

•Verification of claims and creation of credit notes in SAP for claims submitted by Channel Partners.
•Allocation of Claims to the team members.
•Handling the general and process specific queries from the customer.

Overseas Experience

Knowledge Transition - New Zealand


Played a major role in the knowledge transfer from New Zealand for the process of payments to customers in the form of Credit Notes. The project was rolled out in New Zealand with the help of process experts.

•The turn around time for verification and creation of credit notes was brought down from 30 days to 8 work days.
•Preparation of ISO documentation to standardize the process.

Ingram Reconciliation - Australia

Played the lead role in the reconciliation of channel partner’s claims account with HP. A face to face interaction with the channel partner (Ingram) was done in Australia.

•An account of $ 3.5 million was reconciled in a period of 3 months.
•Helped in setting up control reports to have a weekly reconciliation with the channel partner accounts.
•Set new levels of customer satisfaction
•Preparation of control reports to keep a check on the turn around time for processing of claims.
•Preparation of various process documents to standardize the process.
•Identifying and analyzing the areas of process improvements and taking necessary steps to fix the same.

الخلفية التعليمية

بكالوريوس, Finance
  • في Joyti Nivas College
  • يونيو 2002

SAP: Well versed with SAP Application Computer Knowledge: Well versed with Office Automation softwares and internet.

Specialties & Skills

Overseas
Knowledge Transfer
Preparation
Channel
Accounting

اللغات

الانجليزية
متمرّس