HR Assistant
Byblos Hospitality
Total years of experience :5 years, 2 Months
Responsibilities:
• Provide general administrative and clerical support including mailing, scanning, faxing and copying to management;
• Coordinate with transport department with regards to the associates transport requests;
• Conduct the Human Resources Orientation for new joiners to ensure they are familiar with the company policies, rules and regulations;
• Handle all matters relating to attendance and leave;
• Assist the HR Executive in the recruitment process (i.e. Contracts, work permits, medical, insurance etc.).
Responsibilities:
• Daily Front Office procedures;
• Receive and handle guests' complaints and coordinated with Duty Manager to resolve issues;
• Operation of Check-in and accommodating the guest;
• Courtesy calls, room inspections;
• Follow up VIP guests, guest's birthdays, guest's special requests;
• Receive and relay on emails and telephone calls;
• Assist in presentations of hotel for international travel agencies and tour operators.
Responsibilities:
• Schedule meetings and arrange conference rooms;
• Manage staff schedule, handle information requests;
• Prepare correspondence and stuff mail into envelopes;
• Arrange for outgoing mail and packages to be picked up;
• Greet and receive visitor;
• Prepare confidential and sensitive documents;
• Coordinate with office activities;
• Operate office equipment, such as photocopy machine and scanner;
• Receive and relay on emails and telephone calls.
Responsibilities:
• Communication with clients, making contracts;
• Selection and sale of tourist tours around the world;
• Booking flights and hotels;
• Development of individual routes for tourists;
• Participation in theme exhibitions;
• Filling the site of news and new proposals on hot tours.