Boutique manager
Bateel International
Total years of experience :14 years, 1 Months
Increased customer satisfaction an average of 8 % base of “Mystery shopper report” 2017-2018. Successfully trained 20 employee from sales associate/assistant manager /area manager. Maximized operational efficiency and productivity up to 10 %(sales per ATV, UPT )
Preopening manager of 3 Boutiques in Doha
Monitor inventory management system within the area (stock availability, order management, back store management, stock
consolidation and transfer )
Increased staff training to drive lead conversion up to 20%. Successfully met self and company sales target by 120% on “Ramadan” by attracting corporate customers such a Farzana Trading, Samsung company, North Oil company ets. Handling online orders, corporate orders and walk in customer
Operated a high-volume reservation phones to schedule, confirm, and adjust dining and club reservations at busy midtown night
club. Worked with and direct production staff including photographers, DJ's, event planners in order to ensure the successful execution
of events. Coordinated with General Manager for large party events including seating, setup, and layout of restaurant. Selling VIP tables contributing thousands of dollars towards the clubs nightly revenue
Responsible for front-of-house operations such as making reservations, meeting guests' requests and building rapport, diffusing
tense situations, and assigning tables.
Successfully generated a lead of 25 corporate accounts, out of which 20 were realized as high business giving customers
Saved company money by negotiating a better deal from a supplier. Cut inventory costs by 15% through annual trend analysis.
Increased sales revenue by 30% in first year, by successfully close the deal with B2B customers. Conducted interviews and recruitment of possible team members, conducted performance management within team, provided
team member evaluations, and coordinated team work schedules, Plan, organized, direct, managed, and evaluated inventory levels. Conduct a monthly review of inventory reports. To monitor
product quantities, stock level, and product on hand to maximize profit margin to the bottom line
Resolved customer and employee issues. Delegated task via email, work list, direct instructions and following up with associates
thru training, coaching, and development to the company standards. Contributed to the success of the business by ensuring staff is familiar with daily/monthly targets.
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