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Anna Prus, sales associate

Anna Prus

sales associate·Landmark Group

United Arab Emirates

Master's degree, free user computer (Excel, Word, Outlook)

Work experience

Total years of experience: 4 years, 11 months

sales associate

July 2019 - November 2019

Landmark Group

Dubai, United Arab Emirates

July 2019 - November 2019

• Greet customers
• Provide full knowledge about the product
• Answer customers' questions
• Keep the stock room organized
• Pack shelves neatly
• Create attractive displays
• Elevate customer complaints to the manager
• Provide excellent customer service skills
• Flexible work hours
• Ability to multitask
• Ability to work well in a team
• Ability to remain calm and professional with difficult customers
• Activity, politeness, attentiveness, discipline, goodwill, communication skills, responsiveness, responsibility, focus, resistance to stress, energy

Company industry:
Retail & Wholesale
Job role:
Sales

sales assistant

February 2016 - March 2018

Apparel group

Abu Dhabi, United Arab Emirates

February 2016 - March 2018

• Professional customer service with creation for customer of all necessary conditions for selection products
• Advising customers about quality of the goods
• Provide full knowledge about the product
• Resolve any conflicts
• The ability to offer an alternative product
• Packing and exchange of goods according to warranty
• Replenishment of goods, price verification

Company industry:
Retail & Wholesale
Job role:
Sales

Sale assistant

October 2012 - January 2015

Dubai Duty Free

Dubai, United Arab Emirates

October 2012 - January 2015

- the work with different foreign curencies
- customer service
- assisting and approach customers
- sales
- knowledges how to work at counter with visa, MasterCard, American Express, maestro card

I worked with brands such as Emporio Armani, Armani jeansh, Armani accessories, Paul Smith, Escada, Hermes, Hugo Boss

Company industry:
Sales Outsourcing
Job role:
Customer Service and Call Center

Education

High abdication, The National academy of military in Ukraine

May 2006

May 2006

Master's degree, free user computer (Excel, Word, Outlook)

Ukraine

Skills

Quality and professional service buyer, ability to work with cash, foreing currency,cash register
Intermediate
Quality and professional service buyer, ability to work with cash, foreing currency,cash register
Intermediate

Languages

English
Expert
Russian
Native Speaker
Ukrainian
Native Speaker