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Anna Vashchenko, Operations Manager/ Executive Assistant

Anna Vashchenko

Operations Manager/ Executive Assistant ·Friendly ECC

United Arab Emirates

Bachelor's degree, Bachelor of International Relations

Work experience

Total years of experience: 4 years, 5 months

Operations Manager/ Executive Assistant

April 2024 - Present

Friendly ECC

Dubai, United Arab Emirates

April 2024 - Present

Provide direct support to the Manager, managing calendars, appointments, and
internal communications to ensure efficient day-to-day operations.
Oversee administrative operations including record-keeping, reporting, and
workflow optimization.
Serve as a primary point of contact for all parent communication (calls, emails,
WhatsApp and in-person)
Coordinate meetings, events, and staff scheduling, ensuring effective
communication and flawless logistical execution.
Handle confidential correspondence and documentation with discretion and
professionalism.
Liaise with parents, staff, and external vendors, maintaining positive
relationships and professional communication standards.
Anticipate the needs of senior management, proactively resolving operational
challenges and streamlining processes.

Company industry:
Training & Education Center
Job role:
Management

Logistics Manager

October 2022 - Present

LTB Shipping Company

Dubai, United Arab Emirates Hybrid

October 2022 - Present

Oversaw end-to-end international supply chain operations; Developed and maintained strong relationships with global carriers and freight forwarders, ensuring timely and cost-effective international shipments; Successfully negotiated and managed international vendor contracts, resulting in cost savings; Optimized transportation routes and delivery schedules; Ensured compliance with international trade regulations, including customs and import/export requirements; Dealing with inventory control and optimization in order to minimize carrying costs while meeting customer demand; Orchestrated the accurate and timely processing of invoices, bills of lading, and shipping manifests, maintaining meticulous records and documentation for all international shipments; Represented interests of the company during international shows in Egypt and UAE.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Logistics and Transportation

Logistics manager

November 2023 - November 2024

LTB

Dubai, United Arab Emirates Hybrid

November 2023 - November 2024

Managed end-to-end international supply chain operations, optimizing routes,
delivery schedules, and inventory to reduce costs and meet demand.
Built and maintained strong relationships with global carriers and vendors,
successfully negotiating contracts.
Ensured compliance with international trade regulations, including customs and
import/export requirements.
Oversaw accurate processing of invoices, bills of lading, and shipping
documentation, maintaining meticulous records.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Logistics and Transportation

Relationship manager

June 2021 - February 2022

Buy the Way LLC

Barnaul, Russian Federation

June 2021 - February 2022

Building and maintaining strong relationships with clients by understanding their
needs and providing exceptional service;
Identifying and resolving issues or concerns that may arise during the course of
a clients engagement;
Negotiating terms, pricing, and contracts to ensure the best outcomes for both
the client and the company;
Receiving and addressing client feedback, including complaints or suggestions,
to improve client satisfaction;
Staying informed about industry trends, competitors, and market conditions that
may impact clients.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Accounting and Auditing

Education

Altai State University

June 2021

June 2021

Bachelor's degree, Bachelor of International Relations

Russian Federation

Altai State University

June 2021

June 2021

Bachelor's degree, International Relations

Russian Federation

Skills

INTERNATIONAL TRADE
Expert
INTERNATIONAL TRADE
Expert
INVENTORY CONTROL
Expert
INVENTORY CONTROL
Expert
MANIFESTS
Expert
MANIFESTS
Expert
OPERATIONS
Expert
OPERATIONS
Expert
VENDOR CONTRACTS
Expert
VENDOR CONTRACTS
Expert
SUPPLY CHAIN
Expert
SUPPLY CHAIN
Expert
BUSINESS TO BUSINESS
Beginner
BUSINESS TO BUSINESS
Beginner
COORDINATING
Beginner
COORDINATING
Beginner
COST REDUCTION
Beginner
COST REDUCTION
Beginner
GLOBAL LOGISTICS
Beginner
GLOBAL LOGISTICS
Beginner
ADAPTABILITY
Intermediate
ADAPTABILITY
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
MULTITASKING
Intermediate
MULTITASKING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
OPERATIONS MANAGEMENT
Intermediate
OPERATIONS MANAGEMENT
Intermediate
PROACTIVITY
Intermediate
PROACTIVITY
Intermediate
WORKFLOW MANAGEMENT
Intermediate
WORKFLOW MANAGEMENT
Intermediate

Languages

Russian
Expert
English
Expert
Arabic
Beginner