Restaurant Shift Manager
SFC
Total years of experience :5 years, 1 Months
As a service team:
Handling cash and customers order.
Responsible in opening and closing process.
Responsible in customer relationship development.
Organizing and Serving as a host in birthday parties.
Provides excellent service for the guest.
As a Shift Manager
Helping to develop the company's service, supervise staff and manage its resources.
Dealing with any queries effectively and professionally.
Maintaining a clean and comfortable store environment.
Writing up shift reports.
Responsible for all cash management during the shift.
Preparing and sending product orders so that they are ready to be shipped out.
Managing sales and cost.
Managing the opening and closing of the work premises.
▪ General assistance to the managers and vice president.
▪ Monitoring and updating Sales data on a monthly basis.
▪ Responsible in doing Monthly Sales Report, Sales analysis, forecasting and business review report.
▪ Answering business calls and direct calls.
▪ Filing documents.
▪ Operating Machines such as: Computer, Printer, Photocopier and Fax machines.
▪ Assisting in organizing and supervising events.
▪ Responsible to do sales, marketing and promotions of the products.
▪ Responsible to communicate and deal with the customers.
▪ Responsible to do customers satisfaction.
▪ Stand as a team leader of all brand ambassadors.
▪ Taking orders from the guest and making sure that everything is in order.
▪ Handling cash and customer order.
▪ Making sure that the guests are satisfied and comfortable during their dining experience.