Human Resource & Administration Manager
Xtreme Hygiene Solutions
مجموع سنوات الخبرة :8 years, 5 أشهر
People & Performance Management
Developing Staff Performance Management Systems (Indicators, tools, HR Database, timesheets, Payroll management)
Instituted employee focus groups, surveys, with supervisors, staff representatives and implemented exit interviews tools to determine the causes of low employee morale, dissatisfaction and high staff turnover.
Ably manage and mitigate staff grievances
HR Metrics analysis
Mainstreaming HR plans, processes and policies
Data collection of staff turnover trends and application of predictive solutions to the problem
Diversity management:
Ably recognize & respect staff innate differences, talent and unique needs.
Applied approach of fairness, encouraged interaction, respect and effective communication of core nondiscriminatory values.
Ably reechoed company diversity strategy and values to staff to achieve company success.
Policy implementation
Reinforcing policies through manager training sessions/focus group discussions, with base administrators (supervisors) on value of adherence to policies and procedures,
Engaging management in policy reviews and with legal advice to mitigate legal risks.
Instituted issuance of policy handbooks at entry / induction level for easy reference.
Total Employee Experience
Emphasized company mission statement, encouraging innovation, celebration of achievements & people (staff farewells, birthday lunches).
Supported staff participation through effective communication, feedback mechanisms, alignment of action to company culture, celebrating achievements which yielded more commitment and productivity.
Successfully conducted an overdue staff salary survey, encouraged management to adopt low cost team activities.
Compensation, Rewards, Benefits Management
Supported management on devising policies for bonus and incentive schemes such as: annual staff bonus, overtime, pensions, workman’s compensation, and medical insurance
Instituted Bulk SMS messaging for sending appreciation messages as a non financial incentive for staff
Orientation & Induction:
Conducted staff inductions, coached supervisory team on interviewing techniques, use of interview tools, best practices, conducted workshops
Instituted one-on-one coaching sessions that contributed to sound hiring decisions and staff orientation.
Resource Planning:
Developed a resource pool system to manage staff deficiencies and recruitment crisis
Actively involved in workforce planning issues, succession planning, workforce skills plans, employment equity plans and motivation and fair treatment issues
I have a second PGD in monitoring and evaluation