Anne Marielle Malaluan

Conducted proactive cold calling and lead
generation, converting prospects into qualified clients
and supporting sales targets in a competitive UAE
real estate market.
Provided c omprehensive administrative support,
ensuring s mooth daily operations and efficient
coordination between agents, clients, and
managem ent.
Managed document control and compliance,
maintaining accurate records of contracts, client files,
and prope rty documents in line with UAE real estate
regulations.
Handled government portal access and transactions
(e.g., real estate system s), ensuring timely processing
of approvals, permits, and official documentation.
Assisted real estate agents with property viewings,
client coordination, and scheduling, delivering
profession al customer s ervice and enhancing client
satisfactio n.
Acted as a key point of contact for clients, managing inquiries, follow-ups, and
relationship building to support business growth and retention.
Ensured proper organization and confidentiality of sensitive documents while improving
workflow efficiency and record management systems.
Collaborated with the sales team to streamline processes, improve response time, and
enhance overall customer experience and operational performance.

Lead overall business operations, financial management, and team supervision, ensuring
smooth, compliant, and profitable daily activities in line with UAE market standards.
Ensure full compliance with UAE mainland regulations, coordinating with the Department
of Economy, MOHRE, immigration authorities, and other government entities for trade
license issuance, establishment cards, visa processing, and legal documentation.
Oversee VAT registration, filing, and compliance, ensuring adherence to UAE tax
regulations and maintaining accurate financial reporting.
Manage and review contracts in accordance with UAE labor and commercial laws,
minimizing legal risks and ensuring organizational compliance.
Actively contribute to business planning, market entry strategies, and growth initiatives,
identifying opportunities to expand market presence and increase revenue.
Prepare and present monthly financial reports, including profit and loss analysis, expense
tracking, and financial performance insights for decision-making.
Maintain accurate and up-to-date financial records, including daily transactions, journal
entries, and general ledger postings.
Monitor and control company expenses, ensuring proper documentation, classification,
and cost-efficiency across operations.
Support internal and external audits by preparing schedules, reports, and required
documentation in a timely and organized manner.
Implement effective administrative and documentation systems, ensuring confidentiality,
accuracy, and easy retrieval of company records.
Deliver excellent customer service and client relationship management, enhancing
customer satisfaction and supporting business reputation.
Supervise and support staff performance, fostering a productive, compliant, and
customer-focused work environment.

 Adapt in a new build team and successfully engaged/collaborate in counter analysts from different country.
 Process and maintain data accurately and in a timely manner onto databases using technical and financial knowledge
 Communicate & collaborate with internal and external departments for resolution of data queries
 Developing expertise in data related issues and build up knowledge of financial regulations and market
practices/conventions in relevant markets
 Use tools/support to maintain/improve content quality during daily operations
 Ensure data quality, accuracy, timeliness, and completeness per company standards for the covered product/market
 Adhere to change control procedures, data operations standards and current data policies and procedures
 Test new database/application releases where appropriate, providing user feedback
 Responsible for delivering high productivity and quality data
 Support specific projects, as assigned by manager
 Proactively determine and resolve data problems

Processed and maintained high-volume financial data with exceptional accuracy and
timeliness, ensuring compliance with global data standards and market regulations.
Collaborated effectively with cross-functional and international teams, building strong
working relationships with analysts and stakeholders across multiple regions.
Ensured data quality, integrity, and completeness, adhering strictly to company policies,
data governance frameworks, and operational procedures.
Analyzed and resolved complex data discrepancies, proactively identifying issues and
implementing solutions to improve data reliability and workflow efficiency.
Utilized advanced tools and systems to monitor, validate, and enhance content quality
during daily operations.
Coordinated with internal and external stakeholders to resolve data queries and
escalations in a timely and professional manner.
Participated in system testing and application upgrades, providing detailed user
feedback to improve functionality and performance.
Maintained high levels of productivity and performance, consistently meeting and
exceeding qua lity and turnaround benchmarks.
Supported key projects and process improvements, contributing to operational
excellence and continuous enhancement initiatives.
Followed strict change management procedures, ensuring all updates and modifications
were accurate ly implemented and documented.
Demonstrated strong attention to detail, analytical thinking, and adaptability in a fast
paced, data-d riven environment.

Responsible for collecting payments from inhouse clients account
Use SAP DUI tool to update house owners inhouse account.
Customer service.
Attend to clients queries via email, calls, and personal set up
Responsible for compiling clients personal documents

 Responsible for collecting payments from inhouse clients account
 Use SAP DUI tool to update house owners inhouse account
 Customer service
 Attend to clients queries via email, calls, and personal set up
 Responsible for compiling clients personal documents