Annette Lulu, HR Assistant

Annette Lulu

HR Assistant

Zayed University

Location
United Arab Emirates - Dubai
Education
Master's degree, Human Resources
Experience
7 years, 9 Months

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Work Experience

Total years of experience :7 years, 9 Months

HR Assistant at Zayed University
  • United Arab Emirates - Dubai
  • March 2009 to July 2011

ZAYED UNIVERSITY, Dubai from January 2010 till July 2011

Job Title: Administrative Assistant
Dean’s Office, University College

Responsibilities:
• Acting as the first point of contact for faculty and students to answer general queries
• Acting as a key resource person for Sedona
• Managing all internal and external correspondence.
• Developing and maintaining files, spreadsheets and processing all invoices.
• Developing and maintaining a Faculty database with relevant information and department wise count
• Scheduling meetings/Video Conferences as required, organizing agendas and maintaining and distributing minutes.
• Carrying out project work under the guidance of the Associate Dean/Dean
• Scheduling appointments for the Dean and the Associate Dean
• Performing administrative duties for the Dean/Associate Dean and Administrators.
• Managing the daily schedule of the Dean/Associate Dean.
• Collaborates with administrators of the four UC departments and the Dean's Office.
• Liaises with the Dean's Office AO in Abu Dhabi
• Providing all inputs and support for collecting information for the University College Website
• Organizes events and Seminars.
• Ensures smooth and effective operation of both departments by providing administrative support to the Chair, Assistant Chair and Faculties.
• Performs student registration and manages add/drop courses using Banner system. Liaises with Registrar’s Office on a as required basis.

From March - December 2009 (under temporary contract)

Job Title: Human Resource Assistant
Responsibilities:
• Provide administrative assistance for Employee Benefits
• First point of contact for all employees seeking Human Resources guidance
• Provide guidance with conflict resolution for employee grievances
• Ensuring compliance with UAE Labor laws by providing information to employees
• Working in Oracle to process employee Leave Requests
• Responsible for new joiner records and files

Assistant Manager at WNS Global
  • India
  • July 2006 to December 2008

WNS Global Services is the leader in the IT Enabled Services Industry with benchmarked HR processes in Call Centre and Business Process Outsourcing (BPO) operations. I worked with their well known clients - Travelocity, Virgin Atlantic & Etihad Airways managing HR operations for over 1000 employees.

Designation: Assistant Manager HR
Reporting to: Senior Manager HR
Responsibilities: The profile is covering all areas of Recruitment & HR.
• Recruitment Process - Managed volume hiring and niche positions
• Induction and On boarding
• Performance Management/Appraisals
• Career Path/Employee Growth and Development
• Employee Benefits and Employee Relations
• Employee Engagement
• Employee information management using PeopleSoft
Accomplishments:
• Promoted from Senior Executive to Assistant Manager within 9 months of joining WNS.
• Best performer of the Quarter April to June 2007

HR Officer at Intelenet GLobal
  • India
  • March 2005 to July 2006

Intelenet is a leading organization in Call Centre and Business Process Outsourcing (BPO) operations. I worked with their well known clients - Transunion managing HR operations for over 1000 employees.

Designation: Officer HR
Reporting to: Associate Vice President HR
Responsibilities: The profile is a generalist covering all areas of Recruitment & HR.
Accomplishments: I have been promoted from Senior Executive HR to Officer HR within 13 months of joining IGS

Recruiter at Rite Choice Consulting
  • India
  • July 2004 to December 2004

Rite Choice is a Leading Executive Search firm, based out of Mumbai

Designation: Leader Key Accounts
Responsibilities: Coordinating with various companies for the manpower requirements, scrutinizing resumes, initiating job advertisements & conducting preliminary interviews for fulfilling client’s requirements. Head hunting for niche positions.

HR Trainee at Tesco
  • United Kingdom
  • January 2003 to December 2003

TESCO (www.tesco.co.uk) is one among top three international retailers in the world with 2, 318 stores and 326, 000 people.
I worked here as a Trainee assisting the HR team in
 Recruitment/Joining/Induction/Orientation of shop floor staff.
 Handled multiple administration functions like searching/retrieving information from records, answering the telephone, sorting orphan post.
 Updating and keeping record employee attendance and performance.
 Organizing events, meetings, lectures and training programmes.
I have also done a 15, 000-word project on the topic: “Diversity in TESCO”.
 Highlights challenges and constraints HR practitioners encounter when dealing with a diverse work force.
 Defines Diversity at TESCO, its effect on the work force and creates increased awareness of diversity
 Contributes to the personal function to help the organization maintain a diverse high-quality workforce.
 Suggests benefits of Managing Diversity and recommends improvements based on study findings.

Education

Master's degree, Human Resources
  • at Middlesex University
  • July 2003

Specialties & Skills

Administration
Outsourcing
Employee Benefits
Business Process
Microsoft Office
Peoplesoft

Languages

English
Expert
Hindi
Expert
Malayalam
Expert