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Anoop Natesan, Techno Commercial Coordinator

Anoop Natesan

Techno Commercial Coordinator·Star Technologies LLC

United Arab Emirates

Master's degree, Managemen Information System

Work experience

Total years of experience: 20 years, 1 months

Techno Commercial Coordinator

December 2019 - Present

Star Technologies LLC

Dubai, United Arab Emirates

December 2019 - Present

for entire technical operations, purchases and commercial operations.
•Responsible to focus on key customers and complete sales process.
•Trouble-shooting the customers problems and promote company's clinic management software and IT related solutions.
•Conducting trials to demonstrate the benefits of software programs and IT related services.
•Visiting important customers.
•Responsible to report the market activity to the business head.

Company industry:
IT Services
Job role:
Information Technology

Assistant Manager

March 2017 - November 2019

Genesis Institute of Medical Sciences Pvt. Ltd

Kerala, India

March 2017 - November 2019

Job responsibilities
•Windows Server active directory management and support.
•Manage all the computer hardware related issues at the Hospital.
•Installation, configuration and Troubleshooting of Computers, Peripheral Devices, Operating System, Application Software, Antivirus Software, Mail server, Microsoft Outlook & Office 365.
•Manage the general software issues and keep track of licenses.
•Manage LAN, WAN, Wireless, Biometric system& Access control.
•Take backups of the computer server.
•Contact vendors for repairs of computer hardware.
•Control the computer systems budgets and expenditures.
•Perform any other duties assigned by the

Company industry:
Medical Clinic
Job role:
Information Technology

IT Administrator

September 2008 - February 2017

Regional Institute of Aviation

Kerala, India

September 2008 - February 2017

Job responsibilities
•Installation, configuration and Troubleshooting of Computers, Peripheral Devices, Operating System, Application Software, Antivirus Software, Outlook etc.
•Manages the implementation and support of the Student and Business Management System.
•Managing and maintenance of CCTV, DVR and Attendance System.
•Modifies and maintains software and System
•Diagnose and resolve problems and concerns associated with implemented information systems, network software applications and peripheral devices reported by academic and administrative users.
•Develop instructional materials and provide training for installed hardware and software to the teaching staffs and other members of the college community.
•Teaching the

Company industry:
Training & Education Center
Job role:
Information Technology

Computer Technician

May 2008 - July 2008

United Brokerage Company

United Arab Emirates

May 2008 - July 2008

in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC performance.
•Accurately document instances of hardware failure, repair, installation, and removal.
•Assist in developing long-term strategies and capacity planning for meeting future computer hardware needs.
•Support development and implementation of new computer projects and new hardware installations.
•Maintain up-to-date knowledge of hardware and equipment contracts and supervise contract based installations.
•Manage the configuration and operation of client-based computer operating systems.
•Asset Management.

Company industry:
Financial Services
Job role:
Information Technology

Service Desk Coordinator

March 2004 - March 2006

Highway Computers

Fujairah, United Arab Emirates

March 2004 - March 2006

Job responsibilities
•Work with end users to identify and deliver required PC service levels.
•Provide training and support to, end users and staff on computer operation and other issues.
•Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, networked peripheral devices, and networking hardware products.
•Where required, install, configure, test, maintain, monitor, and troubleshoot associated end user workstation software and networking software products.
•Perform on-site diagnosis, and resolution of complex PC problems for a variety of end users, and recommend and implement corrective hardware solutions, including off-site

Company industry:
IT Services
Job role:
Maintenance, Repair, and Technician

Education

Bharathiar University

December 2017

December 2017

Master's degree, Managemen Information System

India

GPA (percentage): 72%

GPA (percentage): 72%

MBA in Management Information System
View attachment

Bharathiar University

May 2015

May 2015

Master's degree, Information Technology And Computer Science

India

GPA (percentage): 82%

GPA (percentage): 82%

MCA (Master of Computer Application)
View attachment

University Of Kerala

November 2011

November 2011

Bachelor's degree, Communication And Information Sciences

India

GPA (percentage): 68%

GPA (percentage): 68%

BCA (Bachelor of Computer Applications)
View attachment

Central University Of Tamil Nadu

October 2000

October 2000

Diploma, Computer Technology

India

GPA (percentage): 64%

GPA (percentage): 64%

3 Year Engineering Diploma in Computer Technology
View attachment

Skills

Active Directory
Expert
Active Directory
Expert
CCTV
Expert
CCTV
Expert
IP Networking
Expert
IP Networking
Expert
Hardware Support
Expert
Hardware Support
Expert
IT Management
Expert
IT Management
Expert
COMPUTER HARDWARE
Expert
COMPUTER HARDWARE
Expert
NETWORKING
Expert
NETWORKING
Expert
OPERATING SYSTEMS
Expert
OPERATING SYSTEMS
Expert
TROUBLESHOOTING
Expert
TROUBLESHOOTING
Expert
ASSET MANAGEMENT
Expert
ASSET MANAGEMENT
Expert
CAPACITY PLANNING
Expert
CAPACITY PLANNING
Expert
CONTRACT MANAGEMENT
Expert
CONTRACT MANAGEMENT
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
REPORTS
Expert
REPORTS
Expert
ACADEMIC
Expert
ACADEMIC
Expert

Languages

English
Expert
Hindi
Expert
Malayalam
Native Speaker
Tamil
Intermediate

Training and Certifications

Certifications
Microsoft Certified Solutions Associate
Cisco Certified Network Associate
Microsoft Certified Solution Expert

Hobbies

  • Reading, Movies, Cooking