Anseera Minhal

• Conducted rigorous quality compliance audits across pricing and cataloguing operations, maintaining accuracy standards
consistently above SLA benchmarks in a high-volume data environment
• Identified recurring workflow inefficiencies and led structured process improvements, reducing operational bottlenecks and
improving team productivity across cataloguing verticals
• Tracked and optimised critical quality metrics and SLAs across multiple cataloguing processes, ensuring zero-defect output
standards were met within stipulated timelines
• Collaborated with cross-functional stakeholders, automation teams, and technology partners to drive system-level
enhancements and eliminate process redundancies
• Prepared and submitted weekly and monthly performance visibility reports to senior leadership, enabling data-driven decisions
across the operations vertical
◦ Collaborate dynamically with business stakeholders, automation experts, and core technology teams to introduce
system enhancements and eliminate operational bottlenecks.
◦ Generate, structure, and submit weekly/monthly performance visibility reports to senior leadership on time.