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may delacruz, cleaner supervisor / receptionist

may delacruz

cleaner supervisor / receptionist·bato clinic

Kuwait

Bachelor's degree, hrdm

Work experience

Total years of experience: 12 years, 11 months

cleaner supervisor / receptionist

August 2024 - Present

bato clinic

Hawali, Kuwait

August 2024 - Present

checking the cleanliness of the clinic
supervise cleaner

Company industry:
Other Healthcare Services
Job role:
Medical, Healthcare, and Nursing

Health Care Assistant

August 2023 - August 2024

Kuwait hospital

Sabah as Salim, Kuwait

August 2023 - August 2024

React to a Patients needs assisting patient with care as grooming and maintaining personal hygiene provide healthcare support for patients and me

Company industry:
Medical Hospital
Job role:
Medical, Healthcare, and Nursing

caregiver

February 2023 - July 2023

hadi clinic

Hawali, Kuwait

February 2023 - July 2023

medical assistant
assisting doctor
assisting patient and nurses
encoding patient vitals
checking the nurses notes

Company industry:
Medical Hospital
Job role:
Medical, Healthcare, and Nursing

Customer service advisor 1

October 2022 - February 2023

Continuum global solution

Mandaluyong City, Philippines

October 2022 - February 2023

Receiving calls from the member who wanted to refill their medication and looking for which pharmacy is nearby

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

customer service advisor 1

February 2020 - October 2022

Concentrix - Philippines

Quezon City, Philippines

February 2020 - October 2022

Company industry:
Business Process Outsourcing (BPO)
Job role:
Customer Service and Call Center

customer service associate

September 2019 - November 2019

wns

Quezon City, Philippines

September 2019 - November 2019

book a flight hotel car and experiences of the client where she can able to enjoy their businesses trip vacation or leisure

Company industry:
Business Process Outsourcing (BPO)
Job role:
Hospitality and Tourism

Customer Service Representative

July 2017 - February 2019

carriage

Al Kuwait, Kuwait

July 2017 - February 2019

receiving calls from the customer and the restaurant, solving their problems giving them a good assistance ...we do also call the customer (outbound) to inform them to claim their orders restaurant as well

Company industry:
Food & Beverage Production
Job role:
Logistics and Transportation

call center agent

November 2014 - May 2017

viva

Al Kuwait, Kuwait

November 2014 - May 2017

to handle different call of different nationality ahow politeness.solve their inquiry.satisfied them with ur solution..

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Front Desk Agent

August 2011 - August 2013

acacia hotel

Manila, Philippines

August 2011 - August 2013

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Education

Liceo De Cagayan University

March 2027

March 2027

Bachelor's degree, hrdm

Philippines

W/ NCII

December 2020

December 2020

Diploma, PHSW-CAREGIVING

Philippines

Icsa

September 2016

September 2016

Diploma, Airline ticketing

Kuwait

Certification of amadeus ang galileo
View attachment

Laguna College Of Business And Arts

March 2010

March 2010

Bachelor's degree, bachelor of computer science

Philippines

Skills

Microsoft tools
Expert
Microsoft tools
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Microsoft Word
Expert
Microsoft Word
Expert
Customer Service
Expert
Customer Service
Expert
computer literate
Expert
computer literate
Expert
english communication skills
Intermediate
english communication skills
Intermediate
basic nursing skill
Intermediate
basic nursing skill
Intermediate
hard working
Expert
hard working
Expert
Hotel Reservations
Expert
Hotel Reservations
Expert
Leisure Travel
Expert
Leisure Travel
Expert
Online Travel
Expert
Online Travel
Expert
Telecommunications
Expert
Telecommunications
Expert
Logistics
Expert
Logistics
Expert

Languages

English

Intermediate

Arabic

Beginner

Tagalog

Native Speaker

Training and Certifications

Certifications
caregiving nc2
Dec 2020 - Dec 2025
Show credentials
airport passenger services

Training
basic nursing skill
mapec training ang review center
Dec 2020
Show credentials

Hobbies and interests

Volleyball