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Niza Shameer, Microsoft Sales Admin

Niza Shameer

Microsoft Sales Admin·Diyar United Company

Kuwait

Master's degree, HR and Marketing

Work experience

Total years of experience: 9 years, 1 months

Microsoft Sales Admin

April 2022 - Present

Diyar United Company

Al Kuwait, Kuwait

April 2022 - Present

-Assist Account Managers (AMs) to increase sales (New Agreements, Additional products, on-time True-Ups, Renewals etc.)
-Help to increase Microsoft Revenue by keeping track on incentives.
-Assist in the preparation of new Microsoft customer contracts.
-Helping customers with Microsoft products/licensing-related support tickets.
-Additional responsibilities related to Microsoft products and technologies.
-Receiving and processing Purchase Orders
-Liase with a finance department to issue the sales invoice.
-Maintaining and updating sales and customer records
-Compiling monthly sales reports for the management.
-Supporting the sales department with other administrative tasks.
-Preparing Quotes and raising the PRs using ERP system.

Company industry:
IT Services
Job role:
Sales

Sales Coordinator

January 2019 - April 2020

Five Stars General Trading Co

Al Ahmadi, Kuwait

January 2019 - April 2020

-Coordinate sales activities among the sales person
-Preparing quotes
-Processing the LPO and schedule the delivery
-Procuring the materials locally available and arrange the delivery accordingly
-Negotiations
-Follow up on the material delivery
-Coordinating with the store and make arrangements for the delivery
-Preparing reports related to employee attendance.
-Assist payroll department by providing relevant employee information (e.g. leaves of absence, sick days and work schedules)
-Posting Ads and recruitment as required.
-Preparing Payment vouchers, Invoices and Purchase Orders and update the database accordingly.
-To maintain appropriate confidentiality of information relating to the Company and its staff and
maintain compliance with the the data protection.
-Distributes and processes outgoing and incoming correspondence for office operations.
-Schedules appointments and gives information to the appropriate person.
-Keep track of personnel records and update the database.
-To respond to general queries from managers and employees, signposting them to the appropriate
policies and procedures.
-To provide general administration support to the Sales department as required including filing,
telephone answering, scanning, photocopying and emails.

Company industry:
Oil & Gas
Job role:
Administration

Project Management Assistant

December 2011 - June 2013

F & B Middle East Development CO WLL

Bahrain

December 2011 - June 2013

➢ Responsible for oversight of assigned projects.
➢ Support the project manager on a day-to-day basis.
➢ Assist with the production of briefs, project research and project execution.
➢ Administer and support selection process for suppliers and service providers.
➢ Liase with sub-suppliers and service providers, arranging and confirming visits and meetings and if appropriate attending these.
➢ Attend project meetings when appropriate.
➢ Take notes and records of meetings.
➢ Undertake general administration including word processing, dealing with enquiries and routine correspondence, preparation of presentation materials.
➢ Ensure that project files are up to date.
➢ Assist with the maintenance of the company database (to include data input, making enquiries and running reports)
➢ Undertake such duties as the MD or PM might reasonably request from time to time.
➢ Provide general office support (e.g office supplies, post, scanning)

Company industry:
FMCG
Job role:
Management

Admin Executive

January 2011 - July 2011

Amalgam Speciality Foods

India

January 2011 - July 2011

➢ Daily updating production details using SAP.
➢ Conduct Recruitment interviews and ensure HR policies are adhered to.
➢ Arrange for recruitment formalities for the new joiner, and be responsible for the enrollment of staff in the company.
➢ Conduct exit interviews for non-managerial employees who resign from the company.
➢ Prepare employment offers and contracts for new employees, making sure all a necessary documents are signed and updated in the file and follow up the probation period for new joiner and prepare the employment confirmation letter.
➢ Prepare service certificates, salary certificates, letters to banks and other letter requested by Employee after obtaining necessary approval.
➢ Ensure that fixed employment contacts are renewed as on expiry and brought to the attention of the department heads.
➢ Assist in the assessment of relevant training needs for Employees in consolation with Departmental heads.
➢ Employee supervision
➢ Schedule and coordinate meetings, interviews, appointments, events and other similar activities for supervisors.
➢ Stock Analysis and monthly production report.
➢ Checking availability of raw materials and coordinating it with concerned department and recruiting and training the labors.
➢ Was a team member in HACCP implementation and updating details regarding FPO.
➢ Undertake ad hoc tasks as and when required by the Manager

Company industry:
FMCG
Job role:
Administration

Administration Executive

August 2009 - December 2010

Fortune Holdings

India

August 2009 - December 2010

 Using a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, etc., to produce correspondence and documents.
 Team leader for achieving new business and clients for the company.
 Preparing the Quotations as per the requirement of the client.
 Arranging meetings, taking minutes and keeping notes.
 Follow up the existing client and maintaining the contact.
 Checking the documents like daily report and travelling reports.
 Organizing and storing paperwork, documents and computer-based information.
 Recruiting, training and supervising junior staff and delegating work as required.
 Keeping and maintaining the stock list.
 Directing and controlling the staff on behalf of GM/MD
 Sourcing the profiles from different portals
 Filtering of profiles, Candidate Assessment
 Interview Coordination
 Benefits Negotiation with candidates

Company industry:
Safety & Environment
Job role:
Administration

Education

TKM Institute of Management

July 2009

July 2009

Master's degree, HR and Marketing

India

GPA (percentage): 72%

GPA (percentage): 72%

Completed in 2009

BCM COLLEGE

March 2007

March 2007

Bachelor's degree, Food Science and Quality Control

India

GPA (percentage): 81%

GPA (percentage): 81%

Studied food chemistry,microbiology,quality techniques

Skills

Problem Solving
Expert
Problem Solving
Expert
Hardwork
Expert
Hardwork
Expert
Coordination
Expert
Coordination
Expert
Team Management
Expert
Team Management
Expert
Leadership Capabilities
Expert
Leadership Capabilities
Expert
Internet
Expert
Internet
Expert
Organizational Ability
Expert
Organizational Ability
Expert
Macintosh
Intermediate
Macintosh
Intermediate
MS Office
Expert
MS Office
Expert
Time Management
Expert
Time Management
Expert
Problem Solving
Expert
Problem Solving
Expert
purchasing
Intermediate
purchasing
Intermediate
quotations
Expert
quotations
Expert
mail
Expert
mail
Expert
outlook
Expert
outlook
Expert
office administration
Expert
office administration
Expert
typing
Intermediate
typing
Intermediate
minutes
Intermediate
minutes
Intermediate
vlookup
Intermediate
vlookup
Intermediate
microsoft powerpoint
Intermediate
microsoft powerpoint
Intermediate
negotiation
Intermediate
negotiation
Intermediate
sales coordination
Intermediate
sales coordination
Intermediate
materials
Intermediate
materials
Intermediate
office management
Intermediate
office management
Intermediate
office work
Intermediate
office work
Intermediate
Leadership Capabilities
Expert
Leadership Capabilities
Expert
Team Management
Expert
Team Management
Expert
Coordination
Expert
Coordination
Expert
Hardwork
Expert
Hardwork
Expert

Languages

English

Expert

Malayalam

Expert

Hindi

Intermediate

Training and Certifications

Training
Personality Development
Boyunce
Mar 2008

Hobbies and interests

Photography