Assistant to Vice President
Indusind Bank
Total des années d'expérience :18 years, 0 Mois
Bank
Achievements :
•A Key player in establishing RBL Bank in Udaipur.
•Owned complete sales and service parameter for the organization, thereby ensuring that compliance vectors are adhered to.
•Inculcated the habit of zero tolerance on service and compliance matters within the team, which resulted in good audit ratings.
•Conducted ongoing regular trainings on processes and products for the new joinees in the team.
•Consistent performer at RBL Bank at Pan India as well as zonal level.
•Qualified for 2 International trips in RBL Bank by delivering highest revenues within the first year in the organization.
•Achieved Second position Pan India at RBL Bank on all vectors in Q1’14 for outstanding performance across products within the first 3 months of joining.
Heading the Priority Banking portfolio for the branch, thereby ensuring that the branch sales target is achieved seamlessly.
•Maximizing opportunities in the mass affluent segment across all products through multiple product sales approach.
•Providing timely financial solutions to HNI customers so as to help them achieve their financial goals in line with their risk appetite.
•Revive the existing client base which was under stress due to lack of service, lack of knowledge and employee attrition. This also gave an exposure to handle tricky situations.
Achieving investments and insurance targets as a Wealth Manager
•Managing the existing client base assigned by the bank to ensure that all the customers were adding to the revenues of the bank. This was possible through closely monitoring the number of product sales per customer.
•360 Degree Client Engagement by taking complete ownership of each assigned and sourced client.
•Solution provider to customers for their wealth management needs through a combination of technical knowledge and practical application of the same.
•Working closely with service and operations team to make sure that no gaps existed on the compliance and service front.
•Timely reverts of AML queries and large value transaction reports.
•Risk profiling of the customers on a regular basis
Customer Relationship Management, Credit Administration, Risk Assessment, Business Development, and Team Management
•Achieve sales targets by implementing new business strategies.
•Resolve customer grievances within the given timeframe.
•Cross sell Life Insurance
• Optimizing the product mix of high and low ticket size Personal Loans to achieve maximum profitability along with volume generation.
•Tracked and compiled market research, periodic and need based reports.
•Led and monitored a team of 25 with 2 team leaders to achieve sales targets.
•Vigilant assessment of customer capacity prior to disbursal while maintaining NIL NPA
An off role job profile to manage operations, sales, credit and customer service at different points.
•Acquired large business volumes through regular customer interaction
•Timely reconciliation of all disbursals and payments.
•Co-ordinating with the bank for sanctioning and disbursal of loan files in a timely manner
Mutual Funds conducted by the Association of Mutual Funds in India (AMFI) Certification Course on Life Insurance conducted by IRDA 2 Days training titled “Enhancing Relationship Management Skills” 2 days training titled “Banking Unplugged”.
Executive MBA in Banking Managment