Scrum Master cum Senior Business Analyst
TIAA GBS
Total years of experience :12 years, 11 Months
Functioning as a Scrum Master and Senior Business Analyst in Scaled Agile (SAFe).
Also handling Product Owner and Project manager work.
Helped in setting up the agile team and structure in place. Conduct agile ceremonies and coach teams in the best agile practices and processes.
Worked in Immediate annuities product with exposure to Annuities request capture.
Assisted in QA work and used tools such as JIRA, Confluence, HP ALM and CTH.
Set up Scaled agile processes in place and trained teams in SAFe. A Scaled agile trainer and SAFe Program consultant.
Trained resources in functional domain knowledge.
Actively worked with Business, Advance data Analysts and IT teams to facilitate the delivery of Denodo views and relevant data.
Worked in areas of data visualization, encryption and views.
Worked under Scaled Agile framework.
Prepared Business Requirement Document (BRD)
Prepared Functional Requirement Document (FRD)
User stories in JIRA.
•Working in P&C insurance domain for a Germany based client. (One of the largest insurance players)
•Involved in topics such as Campaigns, Telematics, Validations and Proposal monitoring.
•Worked directly with the client and prepared numerous Business Requirement and Functional requirement document.
•Leading and mentoring a team of 4 Business Analysts.
•Actively involved in understanding and analyzing the client’s core system.
•Worked on Campaigns and Interfaces with exposure to other areas and functionalities.
•Hands-on experience in Policy management on ABS Rich client and dealer Portal.
•Analysis of various applications of clients system.
•Understanding European insurance market, client’s business focus, approach and expertise.
•Completed various Insurance and client specific internal training, which gave an in-depth knowledge of the Insurance domain and the client’s business.
•L1 certified.
-Worked in Insurance domain.
-Gained domain knowledge on working of insurance industry.
-Involved in requirement gathering & analysis, preparing business and functional requirement document, test cases and scenarios, Gap questionnaire and other associated work.
-Capturing and mapping various functional requirements.
-Preparing functional requirement document (FRD) for different states and other business related documents. Comparing the two systems and analyzing the difference.
-Preparing a Step-by-Step process flow for claims intake process.
-Defining all teams/stakeholders involved in claims intake process.
-Prepare Requirements GAP questionnaire, to get clarification and understanding of requirements.
-Developing a mock screen for WQM requirements in html defining all fields and validations.
-Defining Business Requirements Document dividing requirements into multiple modules and eliciting requirements into workable details.
-Preparing Test cases for all modules with expected results.
-Defining acceptance criteria for each Module.
-Worked on projects of a leading American healthcare insurance provider.
-Learned basics of working of Healthcare insurance industry.
-Worked on Document management tools like HP Exstream (Document Composition Tool) and Stream weaver (Content Enhancement Tool).
-Gained proficiency in developing and executing test cases.
-Gained proficient knowledge on SDLC and STLC.
-Good exposure in requirement analysis, preparing the test plans and test strategy documents.
-Planned and organized team activities, prioritized and handled contingencies to meet set goals and objectives.