Secretary / Administrative Office / Personal Assistant
Al Tawasol E-Trading LLC
Total years of experience :11 years, 2 Months
⦁ Represented as the right hand of the company owner and takes charge of office administration.
⦁ Performed works such as customer service, content writing, IT works, videographer, business development, attends client meetings, website administrator, marketing and sales.
⦁ Analyzed and performed marketing strategies.
⦁ Meets clients and attend meetings with the owner and the manager.
⦁ Executed sales task for the 4 (four) businesses of my employer.
⦁ Reported to the manager and the owner on sales, IT, development, salary, staff attendance, etc.
⦁ The All-Around Guy in the office.
⦁ Takes charge in building offices and/or houses by monitoring workers at construction site.
⦁ Communicates with clients and sub-contractors regarding work updates and/or jobs.
⦁ Maintains an in depth knowledge of all site/building regulations and safety legislation and communicates these to all workers.
⦁ Performs actual site works such as painting, tile and carpet fixing, furniture fixing, demolition, etc.
⦁ Performs site surveys and coordinates with back-end office in preparing BOQ/quotations.
⦁ Manages the entire end-to-end process of journal publication and ensures that the client’s specifications are met (100 staffs per shift).
⦁ Provides customer service to clients (editors and authors) during the submission process.
⦁ Communicates regularly with authors, editors and co-managers/counterparts from all around the globe to ensure that specifications or instructions are relayed accurately.
⦁ Monitors production processes and ensures on-time delivery.
⦁ Analyzes reports and approve proposed/suggested production workflows.
⦁ Performs coaching to subordinates and conduct meetings.
⦁ Supervises the work activities of production staffs (60 employees per shift: typesetters, quality assurance staffs and contents analysts).
⦁ Provides reports to manager, monitors delivery status and quality performance of production.
⦁ Responsible for planning, leading, organizing and controlling the team in accordance with the Company’s code of discipline, productivity and accuracy standard.
⦁ Conducts weekly and monthly meetings with subordinates.
⦁ Trains team members on the procedures and instructions of the assigned projects/jobs.
⦁ Distributes job assignments to team members according to schedule and job priorities.
⦁ Interacts with Project Officers and/or Supervisors for any instruction updates and relays to personnel concerned.
⦁ Incorporates client instruction/s into the deliverable.
⦁ Checks the completeness of the deliverables prior releasing.
⦁ Edits files using company allocated software considering client’s specifications.
- Sells clothing and accessories to customers.
- Targets to reach the daily sales quota.
- Dresses the mannequin according to new stocks for advertising purposes.
⦁ Greets customers as they arrive and lead them to their table.
⦁ Gives out menus and taking orders for food and drink. As well as serving their orders.
⦁ Makes sure that tables are clean and tidy.
A highly motivated and humble person which aims to perform well in every assigned work.