RECEPTIONIST
AWJ INVESTMENTS LLC
مجموع سنوات الخبرة :13 years, 4 أشهر
Reservations;bookings;
handling customer inquiries and demands;
answering calls;
opening the store; maintaining it and arranging; make sure its clean; do banking; send reports; take deliveries; send orders if there is;
checking and sending emails; reaching daily and monthly sales target
Prepare or serve hot or cold beverages, such as coffee, eas;Clean or sanitize work areas, equipment.Provide customers with product details, descriptions.As a supervisor coaching, counseling, and disciplining employees;
Maintains safe and healthy work environment by establishing and enforcing organization standards; adhering to legal regulations.
Completes operations by developing schedules; assigning and monitoring work; gathering resources; implementing productivity standards; resolving operations problems; maintaining reference manuals; implementing new procedures.
Controls expenses by gathering and submitting budget information; scheduling expenditures; monitoring variances; implementing corrective actions.
Provides quality service by enforcing quality and customer service standards.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications.
Contributes to team effort by accomplishing related results as needed.
serving and advising customers;taking cash and card payments;managing stock;
dealing with system;arranging goods in displays and on shelves
responsible for reservations, bookings and customer inquieries and demands;
handling the reception answering calls and controlling the guest seating in the system;escorting guests;cleaning and arranging menus;
Welcome all customers in a professional and friendly manner.Take reservations.Escorted customers to their tables with consideration of wait staff coverage and customer preferences.Helped strategize and prepare table setups for large parties and groups.Promoting weekly and special events through creative decorations, designs and setup.Design and distribute highly effective marketing materials.Assist in the closing and cleaning duties of the shift.Check with customers to ensure that they are enjoying their meals and take action to correct any problems. Collect payments from customers.Write patrons' food orders on order slips, memorize orders, or enter orders into computers for
transmittal to kitchen staff.Take orders from patrons for food or beverages. Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages. Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required. Present menus to patrons and answer questions about menu items, making recommendations upon request. Clean tables or counters after patrons have finished dining.
Providing excellent customer service.Greeting patrons once they are seated.Presenting menus to customers.Knowledge of the menu;food and beverages
monitoring the service and providing it at its best
oversees the wait staff and food service of a restaurant;coordinate the team, train new staff and handle customer service as needed.
National High School for Humanities and Arts "Konstantin Preslavski" Varna with English Language and Bulgarian Literature and German Language Level in national classification Secondary education
