Senior Software Engineer
Alghanim Industries
مجموع سنوات الخبرة :24 years, 10 أشهر
• Responsible for doing business analysis and understanding the new requirements from clients
• Severed as a point of contact for project management staff of client.
• Worked closely with customers to efficiently resolve issues.
• Project planning and Scheduling.
• Development & support of Tele Banking and CTI Application.
• Installation and support of voice logging software
• Developed Call analysis Wall display (LED TV) Application for Gulf Bank Call Center
• Developed IVR application for Kuwait Municipality.
• Developed Middleware application for KTEL application, GULFBANK.
• IVR and Contact Centre application support for GULFBANK, Kuwait
• Troubleshoot and maintained all networking devices and infrastructure across the enterprise including switches, routers and firewalls.
• Communicated with vendors to resolve network outages and periods of reduced performance.
• Upgraded and expanded network systems and their components.
• Designed and implemented networks in collaboration with project engineers.
Managing a team of IT professionals to build the infrastructure. Design and implementation of the entire campus wide network, Installation of network, Server equipments, design, maintenance, administration for Windows 2003/Linux platforms Head of the all IT Infrastructure, purchase of new IT products, designing customized software’s for the institution, Database design & administration.
Installation and support of total IT infrastructure for the main media centre to ensure the proper broadcasting of updated news of the Asian Games 2006 held in Doha, Qatar.
Installation, configuration and maintenance of various network and system devices, Database Administration and application development.
Analysis, design, coding and testing of various business application software’s