HR Executive- Acting HR Manager
The Grooming Company
مجموع سنوات الخبرة :7 years, 5 أشهر
•Recruitment budget and Manpower Planning Strategies - Planning budgets and strategies after considering the business /operational requirements.
•Recruitment and Selection- Responsible for handling, interviewing and selection of candidates and on boarding and induction of new staff.
•Performance Management Systems- Involved in setting up the performance management system which includes preparing job descriptions, listing of competencies required for each position, assigning weightages for each and preparing the appraisal forms.
•Change Management- Been part of an organization undergoing change due to change in management and thereby facilitate & coach line managers, front line team as they help their direct team members understand the objective of the change.
•Employee Relations - Engage with employees regularly to understand individual growth plans, attend to employees’ grievances/complaints to provide timely guidance/resolution, Coach and support the senior and line managers on the HR policies and procedures.
•Employee disciplinary issues - Manage the investigation for the various disciplinary and grievance issues in conjunction with the relevant Head of department.
•Payroll and Settlements- Prepare & process timely distribution of Salary, bonus, increment Salary slip, leave encashment and full & final settlements.
•Exit Interviews and Attrition analysis-Conduct exit interviews with outgoing to staff to ensure and analyze the reasons for employee attrition on a monthly basis.
•Primarily involved in handling the recruitment requirements for the Technical Services unit based in remote locations in Afghanistan such as Kabul, Kandahar and Bastion etc.
•Recruitment and Staff Mobilization- Interacting regularly with the Line Managers team to get a better understanding of the job profile, Conducting HR interviews and arranging technical interviews with the Line Manager, Offer rollout and complete mobilization of candidates travelling from their home country to designated location in theater.
•Responsible to handle the Walk-in interviews and recruitment drives arranged in Dubai and India for mass hiring 200-300 candidates for different roles.
•Successfully hired 150 new staff for the HRDC and Camp Bastion requirements in Afghanistan.
•Weekly Reports-Prepare Weekly Recruitment Update reports to the line managers as well as concerned HR representatives for an in-depth understanding of the requirements and candidate status.
Being a part of the marketing team for one of the largest distributors of Cisco involves interaction with the Sales team to enable them grow and enhance the current client base.
Responsible for designing and creating emails which are broadcasted to client base of various companies which we interact with business or prospective clients.
Role involves completely handling the telemarketing function which needs to be done in order to regularly interact with the client base. This would be done mainly to keep them informed about the various training sessions to be held, updating them about the various initiatives run by Cisco, information about the various certification exams, etc.
Have been successfully achieving the objectives set by the management since the last 2 quarters.
Key Result Areas
Being a part of the Line HR function have been responsible for the following:
-Was the single point of contact in the HR function for processes namely Prepay and ROI with a collective strength of 300 customer service executives.
-Responsible for single handedly bringing down attrition from 8-10% to 2-3% in the second month of joining itself. Recognized as the youngest high performer in the team
-Worked extensively on Attrition analysis & collaborated with operations to come up with & execute projects to curb attrition. Maintained the attrition at an average of 2.5 % for a period of 13 months through retention strategies
-Have been responsible for setting up the Fun and Cultural Committee- called YOUmang. Thereafter executing numerous creative events & activities to keep employees engaged.
-Successfully undertaken various performance recognition initiatives like- appreciation emails, certificate of appreciation, team dinners etc.
-Handling all employee related issues and ensuring timely resolution of queries/concerns. This also involved conducting various employee health check ups like SKIP level meets.
-Responsible for rollout and implementation of various company policies like the leave policy, dress code, Disciplinary Actions Policy etc to the floor.
-Effective communication of the employee satisfaction survey results to the advisor as well as Team leaders/Team coach’s population.
Key Result Areas
-As a part of the Executive Search team was responsible for handling recruitment requirements for clients in HR as well as banking domains. This would include hiring for various levels between mid-level management and top level management.
-Profile involved looking into the end-to-end recruitment activities for clients, preparing the job descriptions, sourcing for the right candidature, interviewing the candidates and creating detailed assessments.
-Proactively working on developing a candidate pool through networking as well as headhunting various target companies.
-Have also taken business development initiatives to enhance the client base by meeting the prospective clients and understanding their hiring plans
-Been actively involved in providing training to the new recruits within the consulting function of the organization about existing systems, processes as well as making the required changes in the content of the same.