Anum Naz

o Coordination Sales Team by managing schedule, filing important documents and communicating relevant information.
o Act as the Primary Customer Service Contact for customer's inquiry for their order status,
production, delivery, complaints and other related tasks.
o Regular meetings with my team for Planning & Execution of Order.
o Assisting the Group Sales Manager for maintaining his sales record.
o Liaising with customers for price & product negotiations
o Managing Orders completely from LPOs receiving till deliveries.
o Verifying and checking orderswhich have been initiated by salespersons and coordinators.
o Effective business interaction with the key parties
o Monitor the team's progress, identify shortcomings and propose improvements.
o Verification of Customers LPO
o Take the lead on organizing the resources necessary to put together high-quality sales presentations
o Ensure the inventory of custom sales presentation materials such as brochures and presentation folders is always up to date
o Assist in the preparation and organizing of promotional material or events.
o Responding to complaints from customers and provide after-sales support as well.
CREDIT & FINANCE
o Follow up with Accounts for customer's outstanding statements.
o Ensure submission of customer's outstanding statements by month end
o Monitoring a complete record of sales invoices as per the LPO.
Experienced professional for managing Sales Operational tasks on track with a demonstrated
history of working in a Manufacturing Industry.
Skilled in Order Management, Negotiation, Sales Coordination, Team Management, and
Customer Satisfaction.
 Experience 7 years

ERP Trained ✔ UAE Driving License ✔ MS Office
✔ MS Excel ✔ Team Oriented / Team Player ✔ Communication Skills
✔ Marketing ✔ Sales Analysis ✔ Time Management
AL MUQARRAM GROUP ORDER MANAGEMENT SPECIALIST

1.2 years)

/ CUSTOMER SERVICE AGENT Sharjah, United Arab Emirates
Business correspondence with all the suppliers in order to purchase Home appliances for OEM Brand.
· Prepare and file all documentation and relevant email correspondence in line with set standards.
· Prepare complete set of export/import shipping documents based on LC and/or other credit terms.
· Prepare and issue Sales and Purchase Contracts, Certificate of Origin and Customs/Insurance Declaration, etc.
· Coordinate closely with the logistics and shipping agents for scheduling and bookings shipments.
· Maintain period wise database for tariffs and handle other trading duties.
· Coordinate and liaise with suppliers or buyers to ensure smooth and timely cargo operations.
· Track electronically the status of all the shipments and preparing a report of the same.
· Prepare freight invoices and receipt vouchers for freight received.
· Prepare and submit statistical reports to Management.
· Prepare suppliers' contracts and getting the same validated and filed.
· Preparation, Distribution and Updating of Price List for OEM Brand.
· Reporting and Assisting to G.M regarding all the Coordination with higher management.