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Anum Pervaiz, Technical Delivery & SQM Lead

Anum Pervaiz

Technical Delivery & SQM Lead·AYMCommerce

United Arab Emirates

Bachelor's degree, BCIT

Work experience

Total years of experience: 11 years, 5 months

Technical Delivery & SQM Lead

January 2019 - January 2025

AYMCommerce

Dubai, United Arab Emirates

January 2019 - January 2025

a & Online,
• Scaled P&Gs Pampers loyalty platform from 3 to 11 markets across the US, Canada, UK, Germany, France, Spain,
Portugal, Poland, Austria, Japan and India, launching every new market at zero post-launch defects.
• Cut release defects 33% over successive years and reduced go-live delays 40% by introducing a release readiness and
risk governance framework covering change control for every market launch.
• Shortened delivery cycles from 7 to 5 days while adding markets, by standardising release and deployment processes
across the platform.
• Led a 24-person cross-functional organisation reporting to the CTO and Engineering Head, spanning QA, release,
engineering, data, DevOps and operations.
• Shaped backlog prioritisation with the product team, sequencing features against delivery capacity across markets.
• Served as the single point of contact between P&G and delivery teams, aligning regulatory compliance with each
market rollout.
• Drove test automation with Selenium and Appium, lowering manual regression effort and shortening validation cycles.
• Built performance monitoring and reporting dashboards (Grafana) to support data-driven decisions and proactive issue
resolution.
• Led an equality, diversity and inclusion initiative that lifted internal promotions 20% within a 20-person group.

Company industry:
Software Development

Software Quality Assurance Engineer and Scrum Master

January 2015 - January 2019

Careem

Karachi, Pakistan

January 2015 - January 2019

• Built internal operations tools, including a real-time back-office ticketing system used by operations teams across
Careems markets.
• Improved delivery predictability by 30% by tightening estimation and cutting sprint spillover as scrum master.
• Designed CI/CD-integrated test automation, streamlining regression testing across releases.
• Built real-time dashboards (Grafana) to improve visibility into delivery performance and support stakeholder reporting.
• Ran agile ceremonies for a 10 to 15 person team, covering sprint planning, retrospectives and backlog refinement.

Company industry:
Motor Vehicle Passenger Transport

Senior Software Quality Assurance Engineer

October 2014 - January 2015

Axact

Karachi, Pakistan

October 2014 - January 2015

Axact is a Pakistan-based software and IT services company building web and mobile applications for global clients.
• Tested cross-platform mobile and web applications, including a chat and calling app, arcade games and puzzle titles
across iOS, Android and web.
• Covered functional, regression and cross-device testing ahead of store releases.

Company industry:
IT Services

Software Quality Assurance Engineer

January 2013 - January 2014

GameviewStudios

Karachi, Pakistan

January 2013 - January 2014

GameviewStudios is a Pakistan-based mobile game studio developing titles for global app stores.
• Tested and launched mobile game titles including Dream Fish, Lumi and Monster Jewels across the iOS, Android,
Amazon and Samsung stores.

Company industry:
IT Services

Education

Ned University Of Engineering And Technology

December 2012

December 2012

Bachelor's degree, BCIT

Pakistan

Qualification awarded Bachelors of Computer Science & Information Technology (BCIT) Principal subjects IT Name of organisation NED University, Pakistan providing education and training Passing Dates 2012 Score First Division

Skills

Web Services

Expert

Customer Service

Expert

Application Testing

Expert

Software Testing

Expert

Leadership and Team Management

Expert

Process Improvements

Expert

Change Management

Expert

Agile Delivery and Scrum Facilitation

Expert

Stakeholder Engagement

Expert

Mentoring and Training

Expert

Recruitment and Training

Expert

Quality Assurance

Expert

Project Management

Expert

Product Delivery

Expert

AGILE METHODOLOGY

Intermediate

PRODUCT LAUNCH READINESS

Intermediate

LEADERSHIP

Intermediate

PRODUCT LEADERSHIP

Intermediate

STAKEHOLDER MANAGEMENT

Intermediate

ENTERPRISE ARCHITECTURE

Intermediate

PRODUCT MANAGEMENT

Intermediate

CPU CYCLES

Intermediate

AUTOMATION

Intermediate

CONTENT EDITING

Intermediate

COMPLEXITY REDUCTION

Intermediate

QUALITY IMPROVEMENT

Intermediate

QUALITY MANAGEMENT

Intermediate

RELEASE MANAGEMENT

Intermediate

TEAM MANAGEMENT

Intermediate

TEXT PROCESSING

Intermediate

Web Services

Expert

Customer Service

Expert

Application Testing

Expert

Software Testing

Expert

CERTIFIED SCRUM PRODUCT OWNER

Intermediate

DELIVERY FOCUSED

Intermediate

E COMMERCE

Intermediate

RISK CONTROL

Intermediate

TEST AUTOMATION

Intermediate

Languages

English

Expert

Urdu

Native Speaker

Hindi

Expert

Training and Certifications

Certifications
PMI-PMP® Certification Training Course
Microsoft AI Product Manager Specialization • Generative AI for Product Managers Specialization
Professional Scrum Master™ II (PSM II)
Professional Scrum Product Owner™ II (PSPO II)
PSPO II Certified
PMI-PMP® Certification Training Course
Generative AI for Product Managers Specialization
Microsoft AI Product Manager Specialization
Professional Scrum Master™ II (PSM II)
PSM II Certified
Microsoft AI Product Manager Specialization, Generative AI for Product Managers Specialization
Professional Scrum Master™ II (PSM II)
Generative AI for Product Managers Specialization
Jul 2025
Professional Scrum Master™ II (PSM II)
Jun 2025

Training
Certified Manager of Quality Training
Udemy
Feb 2025