Anum Raza, Training & Development Department Head

Anum Raza

Training & Development Department Head

Soneva

Location
Pakistan - Islamabad
Education
Bachelor's degree, Administration And Sociology
Experience
8 years, 5 Months

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Work Experience

Total years of experience :8 years, 5 Months

Training & Development Department Head at Soneva
  • Maldives
  • May 2023 to December 2023

Instructional Designing: I am responsible for creating compelling learning activities and course content, working with subject matter experts to identify training needs, applying instructional design theories and methods, and utilizing multimedia tools to enhance the learning process.
Assessment Center: Tests the candidate's suitability for the job by providing them with a combination of tasks and activities. These tasks are mostly related to the job role that the candidate is applying for. The duration, format of assessment centers may vary according to the job role.
Induction 360: I provided the induction to work for welcoming new employees and helping them settle into their jobs in their first weeks. I involve them in gaining access to company tools, health and safety information, opportunities to meet team members, 1:1 meeting with a manager, and a deeper dive into company culture and expectations. Onboarding, and settling in, and providing them

Cluster Training Manager- Accor at Accor
  • Qatar - Doha
  • August 2022 to February 2023

Diversity and Inclusion: On boarded 76 different nationalities and more than 13000 associates. Familiarize them with culture, Accommodation, and immersion into unique project of Qatar Sports Events 2022.
Instructional Designing: Assisted in the creation, implementation, and facilitation of the planned training programs. Initiated, coordinated, delivered and follow-up on all training activities within the Cluster. Managed the integration and orientation process of new hires along with LMS for more than 2000 Associates directly
Communication Management:
Manage the liaison and coordinate with the Sites Operation Managers to ensure the completion of the required training programs to meet statutory, legal, and internal requirements. Coordinate with other clusters T&C teams to maintain a smooth running of all T&C effort.
Logistic Management of T&C: Manage the logistics for the HR activities including venues, transportation, materials, and equipment required for 2000 associates. Maintained an up to date, accurate and complete records of T&C activities and participants information.
Cluster and Sites Manning & Records. Maintained an ongoing Cluster manning and Training Calendar to ensure learning resources and opportunities are maximized. Prepared and submit the Cluster T&C Reports. Contributed to the development and management of an internal library of training materials that can be utilized by all employees.
Reporting: Analyzed the Training Evaluation Reports and implement the necessary corrective actions. Conduct periodic audits of the Clusters training department. Handle specific projects from time-to-time as requested by the Head of Skills Development.
Implementation of new policies, procedures, and standards.

Learning And Development Manager at Marriott Islamabad
  • Pakistan - Islamabad
  • January 2018 to August 2022

Assistant- Learning and Development Manager Marriott- Islamabad
Need Analysis: Proactively consult with business units to determine required training needs and develop range of training and development programs that will meet the needs and objectives of the business in an effective and efficient manner
Employee and Business Development: Apply various Learning and Development strategies in mandatory, compliance, Leadership and developmental programs to contribute to the company’s performance in the key areas of work force productivity, improvement of quality and ability to cope with change associated with the growth of the airline catering business. Learning Management System: Evaluate effectiveness of learning and development programs and utilize relevant evaluation data to revise or recommend appropriate changes in instructional objectives and method. Utilize learning and development Platform to promote awareness of the company core values, Health and safety standards, professional culture and required competencies in employee roles and responsibilities.

Senior Recruitment Executive at MICROAGILITY PVT. Ltd
  • Pakistan - Islamabad
  • December 2016 to September 2018

Job Description Creation: Research on technology terms and implementation concepts for clarification of job description as required. Searching relevant candidates from USA & Canada through all available sources. Approaching the required consultants/candidates and increasing the pool of candidates.
Candidate Pooling: Maintaining the internal database of candidates for future ventures properly. Connecting and engaging them according to seasonal greeting to keep connects.
Analytical Interviewing: Conducting Interview, negotiating salary and location preferences with potential consultants/candidates and finalizing terms and conditions with them.
Behavioral-Based Interview: and Task Oriented or Testing Interview creation and conducting them too. Arranging the shortlisted candidate’s interviews with Senior Manager.
Vendor Management: Developing and maintaining the relationship with subcontractors (Keeping the tract of their expertise). Maintaining a strategic role with vendors to provide Blue Collar work force on task base need.
Recruitment: Lead the recruitment of staff for multiple markets, including anticipating workforce planning needs for hourly and salaried openings. Proactively evaluate and diagnose HR needs and issues and recommend solutions that will deliver appropriate and desired results. Recruit for all permanent, temporary, and contract employees; conduct all new hire orientations

HR Manager and Training Manager at Air Band communication PVT. Ltd
  • Pakistan - Islamabad
  • May 2015 to October 2016

Human Resource Information System (HRIS): Implemented HRIS system, including development and execution of project plan, team resource identification, design/customization for various modules (i.e. performance management), and training strategy development and delivery to end-users.
Compensation & Benefits: Design and administer all benefits plans including medical, dental, disability, life insurance plans. Maintain compliance and knowledge of federal and state employment regulations. Represent organization at personnel-related hearings and investigations. Prepared and processed payroll of 4 different offices companies.
Employee Relations: Liaison and correspond with dignitaries, diplomats, other foreign trade missions and government officials. Issue exemption certificates/circulars/letters to ministries/government and other foreign trade missions. Providing strategic advice on how to reach business goals, such as improving operations, increasing revenues, or decreasing costs Recommended changes in organizational structure or culture to achieve strategic goals

Education

Bachelor's degree, Administration And Sociology
  • at Punjabi University
  • January 2013

Specialties & Skills

Program Evaluation
Organizational Development
Project Management
Capacity Building
Performance Management
training delivery
Succession Planning
Onboarding, Orientation
Interviewing Skills
Adaptability
Technical Recruitment

Languages

English
Native Speaker

Training and Certifications

Training in hospitality (Certificate)
UK-CPD (Certificate)
Date Attended:
April 2022

Hobbies

  • book reading