Customer Services Representative
Viberant marketing managment Dubai
Total years of experience :1 years, 5 Months
Provided prompt and courteous assistance to customers via phone, email, and in-person interactions. Addressed customer inquiries, resolved complaints, and ensured customer satisfaction. Handled order processing, product inquiries, and billing issues efficiently. Maintained accurate records of customer interactions and transactions using CRM software.
Thesis on Physical Fitness and Academic Performance: Studied the link between physical fitness and academic success in university students. Findings were presented at a national conference. Sports Training Program: Designed a training program for high school athletes, improving their performance and reducing injuries. Research on Physical Activity and Mental Health: Published a study on how regular exercise impacts mental health and stress in college students. Physical Education Curriculum Design: Created an innovative curriculum for middle schoolers, focusing on lifelong fitness and health. Community Health Initiative: Led a project promoting physical activity in underprivileged areas, reaching over 500 community members. Sports Event Management: Managed intercollegiate tournaments and local marathons, ensuring smooth operations and high satisfaction. Fitness Assessment Tool: Developed a tool for schools to assess and track student fitness, now used in multiple institutions. Awards and Recognition: Won the Outstanding Research Award at an international conference and the Best Physical Education Teacher Award during B.Ed studies. Workshops and Seminars: Conducted workshops on sports injury prevention, exercise benefits, and effective teaching strategies. Volunteer Coaching: Coached youth sports teams, promoting skill development and teamwork.