Head of Sales & Operations
Allied Motors Trading Group
Total years of experience :22 years, 4 Months
• Team Management: Lead, motivate, and mentor the team of sales professional’s individual and team targets. Provide guidance, support, and training to enhance their skills and performance. Foster a collaborative and high-performing sales within the team.
• Sales Strategy and Planning: Develop and implement sales strategies and plans for both export and local sales, to drive revenue growth and expand market share. Identify targeted international markets, customer segments, and sales opportunities. Set ambitious sales targets and create sales forecasts. Monitor and analyze sales performance, identifying areas for improvement implementing corrective actions.
• Customer Relationship Management: Building strong and lasting relationships with key accounts and customers. Provide exceptional customer service, addressing customer queries, concerns, and complaints promptly and effectively. Ensure customer satisfaction and loyalty by delivering solutions that meet their needs and expectations.
• Market Analysis and Competitor Insights: Keep abreast of industry trends, market dynamics, and competitor activities. Conduct market research and analysis to identify new business opportunities, potential partnerships, and emerging customer demands. Use data and insights to drive sales strategies and make informed business decisions.
• Sales Performance Tracking and Reporting: Implement robust sales tracking systems, tools, and metrics to monitor and evaluate performance. Regularly analyze sales data and prepare comprehensive reports for senior management. Identify areas for improvement, develop action plans, and provide strategic recommendations to enhance sales effectiveness.
• Collaboration with Internal Stakeholders: Collaborate closely with cross-functional teams such as marketing, finance, and operations to align sales efforts with overall business objectives. Provide insights and feedback from the field to contribute to product development, pricing strategies, and marketing campaigns.
• Networking and Representation: Represent the company at motor shows, supplier forums and conferences. and maintain relationships with key stakeholders, including automobile distributors, suppliers, and industry influencers. Stay connected with industry developments and actively participate in professional networks.
• Managing the brand Skywell for Dubai region along with operations of Sales, Product, Brand and Marketing (New vehicles for both local and export market)
• As Head of sales, handling overall operations from Brand/Business, Product & Market development, Sales (Retail/Showroom), Product & Marketing.
• Preparing weekly market report, after analyzing the local market for EV models. In regular contact with the principal, by updating them with the market trend and pricing trend.
• Supporting the inventory team with importing parts and accessories from China. Selling for both Sub dealers in UAE and for overseas client.
• Nurtured relationship with decision makers of most of the showrooms in the aftermarket complex at Aweer.
• Handling business volume of more than 80 million per month, with units more than 500 cars per month for both retail customers and bulk dealers.
• Steering functions for planning, achieving of sales volume growth by sales campaigns, marketing / promotions to maximize sale
• Being updated with sound knowledge & understanding of current market development, competitor activities, evolving market conditions
• New Car Dealerships in New Vehicles sales, which includes Petrol & Diesel model, along with the Electric Vehicles.
• Sold more than 100 units of EV cars for UAE market within the few days of its launch during the month of March 2022.
• Heading 4 car showrooms, with a team size of 65 employees, which includes Sales, Marketing, Finance, Logistics, procurement and support staff.
• Conduct detailed Market Research to identify Potential Regions/Clients/Suppliers for Business Expansion.
• Prepare Periodic ‘Forecasting Process’ for stock purchase and keeping an up-to-date Inventory, based on the Sales & Market Trends.
• Strengthen existing Supplier Network and works towards building new relationships with Suppliers, Customers, Vendors, leading to better price negotiations and value to company.
• Oversee and supervise Logistics Team for stock movement, custom/vehicle clearance and inventory updating.
• Key player in developing the sales, product & logistics process for SAP.
• Leading the sales team with strength of 6 Sales Professionals. Managing the department separately as a profit centre.
• Handling a business volume of more than USD 10 Million (150 vehicles) per month with major focus on dealer sales in Dubai Auto Zone and re-export business.
• Managing the business activities of 3 automobile showrooms with the above business volume.
• Currently selling to international clients. Increased customer base through prospecting and building new relationships
• Identified new markets for export of vehicles such as Iran, Iraq, Angola, Ghana, Ethiopia, Sudan, and Algeria and also developed these markets with regular contacts with end buyers and UAE based middlemen.
• Overcome complex business challenges and make high-stakes decisions using experience-backed judgment, strong work ethic and irreproachable integrity. Deft in driving new business through key accounts and establishing strategic partnerships to increase revenues.
• Demonstrated excellence by consistently maintaining high sales volume for Toyota and Lexus models.
• Working out the price strategy with the management on case to case basis in providing the support to the sales team for closing the business deals.
• Solely developing the specifications and brochures for the models as per the stock arrivals.
• Part of the committee that does the sales forecasting to create the monthly order (quantities, specifications etc.) with the suppliers.
• Specialized in marketing diverse range of Construction and Earthmoving Equipments like Hitachi, Astra Trucks, Terex backhoe loaders, Sandvik crushers, Furukawa Hydraulic Hammers, Soosan Hydraulic Hammers, NPK Hydraulic Hammers, Schwing Concrete Pumps, Genie material handling equipments and Yale forklifts.
• Expertise in initiating & developing relationships with key decision-makers in target organizations for business development
• Currently selling to both domestic and international clients. Increased customer base through prospecting and building new relationships
• Managed and supervised a team comprising of Sales, Marketing and Administrative staff. Responsible for meeting departmental budget and profit goals
• Skilled in driving new business through key accounts and establishing strategic partnerships to increase revenues.
• Overcome complex business challenges and make high-stakes decisions using experience-backed judgment, strong work ethic and irreproachable integrity.
• Aggressive sales & marketing tactics with strong exposure of working with prominent and high profile accounts
• Identified new emerging markets for construction Equipment and Commercial Trucks such as Ethiopia, Sudan, Ghana, Angola, Algeria, Iraq, Iran and developed these markets with regular overseas visits and constant follow-ups with the end users and middlemen
• Innovative and results-driven professional focused on achieving exceptional results in highly competitive environments that demand continuous improvement.
• Skilled in planning of stocks by coordinating with the Product Team to ensure availability of the equipment based on the client requirements.
• Holds the distinction of forming a new company setup for M/s.Al Fairuz Group in UAE, (in Abu Dhabi and Dubai)
Organisation: M/s. Saud Bahwan Group LLC, Muscat, Oman.
Position: Senior Executive - Sales (Toyota Division) - Resigned
Period: June 2003 - Aug 2014
Industry: Automobile & Auto Ancillary
• Handling business volume of USD 50 Million (1600 vehicles) per month with major focus on Dealer sales and re export business.
• Monitoring Sales to various segment of customers namely Rent a Car, Private and Public corporate houses, Car dealers, Individuals and Re export car dealers.
• Periodic visit to dealers in UAE to augment sales.
• Major Rent a car and Corporate houses have been nurtured and developed to maintain sustained business volumes.
• Sizeable growth registered in all customer segments and special campaigns conducted and enhanced business from bank referrals and individual buyers.
• Identified new markets for export of vehicles such as Vietnam and Thailand in the Far East and Angola, Ghana, Ethiopia, Sudan, Burundi, Rwanda in Africa and developed these markets with regular contacts with end buyers and UAE based middlemen.
• Have client base with regular business to China, Libya, Iran & Iraq markets.
• Organised a steady flow of business by getting specially specified vehicles for major customer/markets, to meet their unique requirements.
• Part of the committee that does the sales forecasting to create the monthly order (quantities, specifications etc.) with the Principals.
• Handling vehicles export shipment operations from Oman.
• Building relationships with overseas agents so as to make sure that shipments are executed on time and client deadlines are met.
• Demonstrating excellence in delivering exemplary services to ensure high levels of customer satisfaction
Positions held in the organisation
A competent professional with more than 13 years of Sales, Marketing and Business Development experience, I'm looking for an opportunity that will allow me to learn and apply my skills and knowledge to its optimum. I have been trying to achieve the distinction of exploring new markets for expanding business and effectively managing & controlling day-to-day service and marketing operations of the organizations I have worked with. I possess the expertise of working in an international and multicultural environment.
EMPLOYMENT HISTORY
1) Presently working as Senior Executive Sales in Toyota Motors Firm in Muscat.
A competent professional with more than 13 years of Sales, Marketing and Business Development experience, I'm looking for an opportunity that will allow me to learn and apply my skills and knowledge to its optimum. I have been trying to achieve the distinction of exploring new markets for expanding business and effectively managing & controlling day-to-day service and marketing operations of the organizations I have worked with. I possess the expertise of working in an international and multicultural environment.
EMPLOYMENT HISTORY
1) Presently working as Senior Executive Sales in Toyota Motors Firm in Muscat.
Organisation: M/s. Saud Bahwan Group LLC, Muscat, Oman.
➢ Executive Sales, from Jan '07 - Dec '12
➢ Officer Sales, from Jan '05 - Dec '06
➢ Sales Consultant, from Jun '03 - Dec '04
2) Worked as a Sales Executive in Standard Chartered Bank in Coimbatore, India.
Organisation: M/s.Standard Chartered Bank, Coimbatore, India
Position: Sales Executive
Period: Feb 2003 - June 2003
Industry: Banking - Wealth Management
• Identifying the corporate and individual clients
• Prime responsibility included Business Development
• Selling Current & Saving account (Wealth Management)
• Listening to the Customers and asking right questions to analyse their needs
• Mapping the right banking product to meet their requirements
• Closing the Sale and offering after Sales Service.
A competent professional with more than 13 years of Sales, Marketing and Business Development experience, I'm looking for an opportunity that will allow me to learn and apply my skills and knowledge to its optimum. I have been trying to achieve the distinction of exploring new markets for expanding business and effectively managing & controlling day-to-day service and marketing operations of the organizations I have worked with. I possess the expertise of working in an international and multicultural environment.
EMPLOYMENT HISTORY
1) Presently working as Senior Executive Sales in Toyota Motors Firm in Muscat.
Organisation: M/s. Saud Bahwan Group LLC, Muscat, Oman.
M.B.A: 1999 - 2001 from Sri Nehru Maha Vidhyala College of Arts and Science, Coimbatore, TamilNadu, India. Specializations: Marketing and Systems
B.COM: 1996 - 1999 from P.S.G College of Arts and Science, Coimbatore TamilNadu, India