Sales Manager
Summer Breeze Travel & Tourism LLC
Total years of experience :24 years, 8 Months
•Responsible for initiating and execution of innovative Sales strategies to establish the brand value & thus accelerate Revenue growth for the Company.
•Oversee the management and co-ordination of all operational reporting activities for the organization including revenue and expenses.
•Provide operational and sales policy orientation to the team.
•Monitoring Daily Counter Sales including handling premium Corporate Accounts.
•Identified and developed controls and processes to ensure risk and opportunities are highlighted.
•Management of key clients and all distribution channels to achieve maximum sales.
•Promotion of business from all possible segments by proactive sales calls to various travel partners.
•Manage and develop all teammates to ensure a personalized quality service for all our clients.
•Provided Expense Budgeting, Revenue Forecasting and overseeing key decision making MIS to the Management.
•Monitoring the Revenue recognition, Billing, Credit Control and AR management.
•Working Capital Management for the smooth functioning of the operations.
•Led the Sales, Operations and Administration functions of a multi-location and multi-culture organization.
•Responsible for the development and execution of Sales strategies to accelerate Revenue growth.
•Direct interaction and management of key clients and all distribution channels to achieve sales.
•Initiating new businesses with Corporates and Travel partners.
•Planning and implementation of systems tools and automations.
•Developed and maintain an efficient and effective financial and administrative organization.
•Motivated the reporting staff for better performance, effective Customer Service and encouraged team spirit.
•Established Credit Terms to determine Billing Limits.
•Responsible for Weekly Revenue targets and achieving Monthly Sales.
•Reviewed processes to identify improvements that enhanced operational effectiveness thereby eliminated any revenue seepage.
•Drove operations with key focus on SBU-wise Profitability.
•Formulated short and long term plans for the India business and ensure progress is on track as per the Company goal.
•Maintaining New Accounts, executing MICE activities and monitoring all the Sub-Agents & set up Corporate Travel Desks to ensure smooth business at all times.
•Personalized attention for all the important Corporate clients by Supervising and Co-ordinating all other Travel-related Allied Services for our Premium clients.
•Managing & Co-ordinating all SEAMEN Ticketing including SEAMEN on REPATRIATION.
•Computerized Airline Reservations - SABRE, ABACUS, AMADEUS - Fare Pricing & E-Ticketing.
•Planning and implementation of systems, tools and automation.
•Authorization of Credit Notes & Supplier Payments.
•Monitoring and controlling Cash, Bank and Ticket Stock.
•Recovery of all Outstanding Payments from Corporate Clients & all the Sub-Agents.
•Supervising all the BSP Fortnightly Reporting, BSP Payouts & Co-ordinating BSP Audits.
•Groomed and led a strong Counter Sales and Operations team and drove employee retention.
•Worked in various departments like International Ticketing, Incentive Groups, FIT & GIT Counter Sales and Customer Service.
•Managing and assisting the Customer Services Team with regards to queries from clients and handling complaints, if any from the passengers.
•Organizing Tours / Package Itineraries as per the requirements of the clients.
•Verification of all the Service Orders issued by the FIT Division.
•Controlling the Accounts of the GSA Team's operations.
•Settlement of all the Commissions due to the Travel Agents & GSA's.
•Handled International Trade Fairs such as DRUPA '95, K '95, ITMA '95, AGRITECH '96 and WIRE & TUBE '96, etc.
- • 1988 - B.Com. from Mumbai University.