Sr. Project Manager
Netlink Software Pvt Ltd
Total des années d'expérience :31 years, 9 Mois
Netlink is an Outsystems elite partner and primarily working for Outsystems projects
I was taking care of following projects in IZT:
1. Adani Project ITSM:
Adani engaged with Input Zero Technologies for SNOW ITSM (Incident Management) via e-bonding with different vendors
to manage all incident through SNOW. This project covered the scope in Incident management, Knowledge management
and Service level management.
Accountable for:
Program Management
Scope Management
Communication Management
Risk Management
People Management
Service Level Management
Worked in Agile using Scrum in this project.
2. Tata Communications Ltd. ITSM and ITBM
In this project, we were implementing an expenditure requisition system (ERS) for both CAPEX and OPEX. This will
help in transition from existing CERS to new platform for CAPEX and creating a new one for OPEX.
I was accountable for:
Program Management
Scope Management
People Management
Risk Management
Service Level Management
Communication Management
Worked in Agile using Scrum in this project
3. Position2 ITBM PPM Implementations
We implemented SNOW ITBM module for position2. We worked for PPM (Project and Portfolio Management).
My accountabilities are:
Program Management
People Management
Risk Management
Service Level Management
Communication Management
Worked in Agile methodology using Scrum.
As a
As a
As a
Project & Program Management
▪ People Management
▪ Change Management
▪ Project Reporting
▪ Risk Management
▪ Process Improvement & Quality audit
▪ Stakeholder Management
▪ SLA Maintenance
▪ Service-Now ITSM & ITBM
▪ Agile Scrum
▪ Bid Management
▪ Client Engagement
▪ Pre-sales
MAJORACCOUNTABILITIES - P ROJECT & P ROGRAMMANAGEMENT
▪ Interacting with the Clients to facilitate smooth communication to understand and analyze the business requirements
and to identify appropriate solutions for the Clients, thereby ensure repeat / referral business.
▪ Actively involved initiating, planning, execution, tracking / monitoring, controlling and closing the project as scheduled
and in implementing operational processes for increased efficiency and cost reduction.
▪ Collaborating with the management group for technology assessment, resource management, talent acquisition, and
project cost estimation and proposal formulation.
▪ Accountable for commercial sign-off on Project including Work order, Pricing, Scope of Project, and Delivery dates.
▪ Liaising with the development team members and communicate the requirements to them for developing new
applications.
▪ Establishing a Quality Assurance framework for software development processes for achieving excellence through
Qualitative Project Management.
▪ Managing activities pertaining to finalization of projects / applications for smooth execution of projects, providing
technical service support to clients and resolving their issues.
▪ Executing end-to-end program deployment and effectively planned resource utilization and manpower deployment to
ensure delivery of projects within time, cost, quality and budgetary parameters with project customized reports
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courses: Certifications – PRINCE2, ITIL V3.0 and SIAM
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