Insurance Officer
Qatar Airways
Total years of experience :19 years, 4 Months
Works in Finance Department and reports directly to Head & EVP for insurance, legal, claims and Risk-Assessment aspects for Construction, Interior Fit-outs, Lease Agreements, Sports - FIFA, Aviation and Cargo industry.
• Draft and implement the global insurance policy administration procedures for Qatar Airways & Group of Companies.
• Review and monitor appropriate local insurance solution (Personal, Property & Liability) in close
collaboration with the Corporate Risk & Insurance Manager and End User.
• Interact at appropriate levels with Civil Aviation Authorities/ Hamad International Airport (HIA)/ Legal / Contracts / Flight Operations / Engineering / Cargo / Airport Operations/ Group Security.
• Well experienced in Group Life, Medical and Personal Accident policies.
• Work closely with operations team for vetting of contracts, tender clauses related to insurances, RFP reviews, and risk assessment.
• Interpreting and drafting of insurance, indemnity, liability clauses with due diligence to verify data and information related to insurance policies.
• Provide support to the Section Head / Manager Insurance Claims and Insurance Claims Controllers
(non-aviation and aviation) through proactive liaison with overseas insurers / brokers /solicitors / loss adjusters on all assigned claims.
• Regularly update the Crisis Management Manual to ensure that the most up to date data and
information is available to the department for the efficient handling of any major incidents.
• Independently verify bordereaux of all non-aviation and aviation claims to insurers.
• Advice insurance limits based on risk analysis, scope, criticality of tenders & contracts.
• Process insurance policies, new & renewals as well as policy amendments or cancellations.
• Maintain accuracy and transparency in the policy administration operations.
• Handle inquiries from clients/ intermediaries/ stakeholders related to policy administration issues.
Works in Non Motor Claims Division and reporting directly to Executive VP for legal, insurance claims, risk assessment aspects for Marine, Aviation, Energy, Health and Construction industry.
• Analyze claims to determine extent of company’s liability make approval or denial recommendations and negotiate settlements with claimants in accordance with policy provisions.
• Prepare, review basic inclusions, knock-out criteria, policy agreements relating to various projects and Provide Network under scope of registration.
• Organize, store incoming/outgoing information/files in a logical and accessible way.
• Serve as technical specialist for policy queries from different organizations.
• Hold meetings with organization principal point of contacts with regards to policy requirements, procedures, schemes and code of conduct.
• Communicate clearly to applicants or organizations for reasons for rejection of policy claims.
• Maintain legal and product knowledge by playing an active part in industry initiatives and by participating on internal working groups and other cross group initiatives.
• Registration, processing & adjustment of claims of Marine & Hull, Fire, Engineering, General Accident, Non-Marine liability claims.
• Collaborate with insurance agents to correct errors, rectify omission and investigate questionable issues. Conduct presentations, host events and prepare reports.
• Developed strong understanding of insurance policies, legal aspects for fraudulent claims.
• Assist with file closures, resolve complex claims-processing issues and participate in quality control audits.
• Recording, processing, investigation and assessment of non-motor and non-casualty claims.
• Preparation of regular and ad-hoc reports for management
• Liaise with loss adjusters, brokers, clients, ceding companies, captives and re-insurers on all claim matters.
• Coordinate with underwriter and insurance agents to investigate claims and determine cause and extent of damages.
• Administration of insurance and reinsurance claims.
• Prepare monthly loss billings and manage reports on loss recovery balances.
• Usage of PREMIA Insurance Solution for various business classes such as property, general liability, workmen’s compensation, business owners policy, credit life insurance, group life insurance, marine cargo, homeowners and related areas.
3 years of experience as a Legal Consultant of a well established Construction firm
• Provide contact administration support to operations short & long term contracts
• Maintaining strict confidentiality of business documents.
• Prepare and verify Contract change orders.
• Manages award and contract formalities activities.
• Organize, maintain and update files, in both electronic and paper form, for ongoing projects and for other matters as may be assigned.
• Keeping accurate and timely expense of account records.
• Review of partnership & implementation agreements.
• Coordinating and scheduling executive meetings, including keeping calendars and making travel arrangements.
• Handling general office and administrative tasks; assisting other members of the department and providing backup for co-workers.
• Handled labor related issues, commercial arbitration, litigation and international sale of good cases.
• Prepare and seek approval of commercial and contractual correspondence.
• Drafting, proof reading and review of project reports, letters, memos, presentations, spreadsheets and other documents.
3 years of experience as a practicing advocate under a very senior advocate who has office both in the High Courts and the Honorable Supreme Court of India.
• Drafting of legal documents for filing with appropriate entities and necessary correspondence.
• Maintaining and updating on computer database.
• Performing administrative duties including basic research, filing, mailings, retrieving credit reports, telephone communication.
• Assist in opening and filing cases, processing legal documents.
• Providing executive support assistance to senior advocate.
• Arranging meetings and scheduling travel arrangements.
• Assist in Client consultancy services.
• Conducting legal research for particular issues and cases as assigned by attorneys using periodicals, law library, public records, and offices.
Master of Business Administration (Risk and Insurance Management)
•B.A.L (Bachelor of Academic Law) from Kerala University, India, 60%+ •LL.B (Bachelor of Laws) from Kerala University, India, 64% •M.B.L (Master of Business Law) from Kerala University, India, 70%