IT Systems Manager
Saudi National Bank
Total des années d'expérience :10 years, 2 Mois
Currently managing Production Systems with 500+ VMs on Sparc M8/M7, 200+ Linux, 400+ Windows servers.
Leading a team of Systems (Unix/Windows/Linux), Database (Sybase/Oracle), and Middleware Engineers.
Ensured 24x7 mission essential system support for KSA/UAE key banking/capital applications, with minimum downtime.
Ascertained the uptime of important channels such as e-banking, mobile banking, ATMs, and IVRs, as well as the coordination of scheduled downtimes.
Patch/vulnerabilities for systems/databases were kept up to date in accordance with the release management methodology.
Ensured configuration & change Management implementation for Production systems & applications.
Address the Mars (mgmt awareness risk issues) identified, implement solution and ensure compliance.
Executed annual DR exercise and ensured timely completion. Ensured DR imbalance reviewed and systems maintained.
Developed DR Plans, Run books for mission critical systems. Hands on experience on planned & real time recovery.
Instrumental in improving the RTO/RPO, automated DR mechanism using IBM Sanovi Resiliency Orchestration Services.
Ensured system and storage migration performed seamlessly with minimal interruption.
Developed / implemented SOPs & sequence of operations, comply with regulators and Information security guidelines
. Member of change control board to regulate systems and application changes.
Significant Milestones:
1. Systems migration to Oracle M8 / M7 / M6 - Supercluster. Involved in planning, migration with minimal downtime of over 200+ Live systems.
2. Infrastructure preparation project and middleware fine tuning to cater Aramco IPO load & successfully met the objectives
3. Planned DR - Successfully planned and executed the DR exercise for the core banking servers, E-Banking, ATM, IVR channels within the agreed RTO/RPO and ensured regulatory compliance.
Product Support Lead for middleware security products, Operating system implementation and upgrades
Installation, Deployment and Maintenance of SSO Web Access Manager (SiteMinder).
L3 level support for mass impact critical incidents pertaining to middleware product and Operating systems.
Privileged identity Manager (etrust), LDAP, IBM web sphere MQ (server/client) upgrade &post implementation support.
Instrumental in improving the RTO/RPO of core banking E-banking, ATM applications and disaster recovery procedures.
Scripted deep application integration of DR automation tool using scripts and Solaris Sparc service management facility.
Collect, prepare & provides capacity planning reports for sizing machine requirements/resources.
Evaluated and benchmark competitive products, requirement gathering, technical discussions between vendors, application teams and stakeholders.
Led Bank’s various complex Middleware, Security Product Upgrades and Migrations thus saving outsource cost
Significant Projects:
1. Infrastructure readiness project for UAE/Dubai legacy core banking to Taminos T24 core banking migration, which included OS/Middleware setup, Web security module setup, fine-tuning etc.
2. Identity governance implementation: a. Identified Business and system Requirements, RFI, RFP leading to Vendor selection and support. b. Performed POC, technical evaluation, planning and product implementation of Identity governance s/w integrating AD, Unix, & 60+ SAMBAs legacy banking applications
3. SSO Web security s/w upgrade of Siteminder (CA) from version 8.0 to 12.5 for banks intranet web application.
4. Privilege Identity Manager project from CA implemented successfully across 400+ Unix systems
5. Implemented DR automation tool IBM resilience Sanovi tool and performed controlled DR. Which includes deep application integration using scripts and Oracle Solars sparc service management facility.